httpd.conf doesn't answer to host without www

uadm

• August 28, 2017 05:31

This is a new installation of a server, cpanel v66.0.14. We can't access sites with domain.com, only www.domain.com in the httpd.conf there are ServerName hostnameoftheserver ServerAlias mail.domain.com www.domain.com it's missing serveralias domain.com. What can we do?

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  SysSachin

  • August 28, 2017 10:58

  Hello, You have to add domain name entry in http.conf or try to rebuild http.conf using bellow script. /scripts/rebuildhttpdconf

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  cPanelMichael

  • August 28, 2017 18:27

  Hello, Can you verify that you created a new account for this domain name in Web Host Manager using the "Create A New Account" option? It's documented at: Create a New Account - Documentation - cPanel Documentation Thank you.

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  uadm

  • August 28, 2017 18:41

  yes, I created 4 accounts, all of them had the ServerName hostname.of.server However, somehow, I don't know how, it's now configured correctely and ServerName domainX.com is configured for each of the 4 accounts.

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  cPanelMichael

  • August 28, 2017 22:31

  However, somehow, I don't know how, it's now configured correctely and ServerName domainX.com is configured for each of the 4 accounts.

  
  Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

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