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The system cannot update the kernel: Cannot update this system’s kernel.

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5 comments

  • cPanelMichael
    Is this grey notification simply letting me know automatic kernel upgrades are disabled, or do I have a problem?

    Hello, The alert you see can appear if your system runs within a VPS environment, such as QEMU/KVM or Virtuozzo, as options that affect the operating system may be unavailable on such environments. Thank you.
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  • menathor
    I've been getting the same error emails too (and I'm on a VPS). Can I safely ignore this or do I need to contact my VPS provider to get them to update it on their end? Thanks!
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  • cPanelMichael
    Hello @menathor, The original post on this thread was related to that message in "WHM >> Security Advisor". Can you confirm what the subject and body of the email message you are receiving contains? Thank you.
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  • tdot
    I'm also getting this error. Is there a fix? running CENTOS 6.9 xen pv [server] v68.0.15 on KVM
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  • cPanelMichael
    I'm also getting this error. Is there a fix? running CENTOS 6.9 xen pv [server] v68.0.15 on KVM

    You will need to contact your hosting provider to have them ensure the kernel is updated since it's a Xen PV environment. Note that since this is generally outside the control of the server owner, we have an internal case open (CPANEL-16076) to improve the warning message (or possibly remove it completely) on container-based systems. Thank you.
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