JSON::XS object version 3.02 does not match $JSON::XS::VERSION 3.03.

Ashley Simpson Stock

• August 28, 2017 20:00

Please can someone assist me. No idea whats happened I think it might be an auto-update of sorts that has caused this but apache is down on my server and this is what i get when i restart * httpd.service - Apache web server managed by cPanel EasyApache Loaded: loaded (/etc/systemd/system/httpd.service; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Tue 2017-08-29 01:55:57 BST; 6s ago Process: 2020 ExecStart=/usr/local/cpanel/scripts/restartsrv_httpd --no-verbose (code=exited, status=255) Aug 29 01:55:57 whm systemd[1]: Starting Apache web server managed by cPanel EasyApache... Aug 29 01:55:57 whm restartsrv_httpd[2020]: JSON::XS object version 3.02 does not match $JSON::XS::VERSION 3.03. Aug 29 01:55:57 whm systemd[1]: httpd.service: control process exited, code=exited status=255 Aug 29 01:55:57 whm systemd[1]: Failed to start Apache web server managed by cPanel EasyApache. Aug 29 01:55:57 whm systemd[1]: Unit httpd.service entered failed state. Aug 29 01:55:57 whm systemd[1]: httpd.service failed.

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  cPanelNick

  • August 29, 2017 03:15

  Hi Ashley, It looks like the update did not fully complete. Please check /var/cpanel/updatelogs/* You can force the update to reinstall by running /scripts/upcp --force If you are still seeing the problem, please open a ticket at cPanel Customer Portal

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