Websites down for 5 minutes every day

VimalR

• August 29, 2017 09:04

Hi, I have a dedicated server running CentOS 7 with WHM and about 15 websites. For the last few days, all my sites go down for 5 minutes every day at approx 23h30. During this period, I can ping the server ip address fine and successfully traceroute to it. DNS also resolves fine. I cannot find anything in the system or Apache logs to suggest a problem. Please help ? Thanks

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  cPanelMichael

  • August 29, 2017 14:44

  Hello, Can you provide more information about how the websites are detected as down? Is this through a third-party application, and are you receiving a specific warning or error message? Thank you.

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  VimalR

  • August 30, 2017 12:28

  Hi Michael, I am using Uptime Robot to monitor the Http/s port and Pingplotter to check pings. Uptime robot shows the sites as down but pingplotter is able to successfully ping and traceroute to the server. During this period, if you try and browse to the sites, they are not reachable.

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  cPanelMichael

  • August 30, 2017 15:35

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

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  VimalR

  • August 31, 2017 21:12

  Hi, I have logged a support ticket. Ticket 8832225 Thanks

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  Nirjonadda

  • August 31, 2017 22:02

  Hi, I have logged a support ticket. Ticket 8832225 Thanks

  
  The same issue we have. Are you using php-fpm? Lot of issue happening from after start using php-fpm. Not sure it's from php-fpm. proxy_fcgi error

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