The system detected an error during the cPanel & WHM version change


[2017-08-30 02:10:06 +0200] Preparing... ########################################
[2017-08-30 02:10:06 +0200] Updating / installing...
[2017-08-30 02:10:06 +0200] rpm_is_working-1.0-0 ########################################
[2017-08-30 02:10:07 +0200] Switching to version '11.66.0.15' of updatenow to perform sync.
[2017-08-30 02:10:07 +0200] checkyum version 22.3
[2017-08-30 02:10:08 +0200] checkyum version 22.3
[2017-08-30 02:10:08 +0200] E There was a problem importing one of the Python modules
[2017-08-30 02:10:08 +0200] E (XID 2szp8v) The system failed to execute yum with the arguments "--assumeyes --config /etc/yum.conf install ncurses-term" because of an error: The "/usr/bin/yum" command (process 15127) reported error number 1 when it ended. : There was a problem importing one of the Python modules
[2017-08-30 02:10:08 +0200] required to run yum. The error leading to this problem was:
[2017-08-30 02:10:08 +0200] /lib64/libcurl.so.4: undefined symbol: nghttp2_session_set_local_window_size
[2017-08-30 02:10:08 +0200] Please install a package which provides this module, or
[2017-08-30 02:10:08 +0200] verify that the module is installed correctly.
[2017-08-30 02:10:08 +0200] It's possible that the above module doesn't match the
[2017-08-30 02:10:08 +0200] current version of Python, which is:
[2017-08-30 02:10:08 +0200] 2.7.5 (default, Nov 6 2016, 00:28:07)
[2017-08-30 02:10:08 +0200] [GCC 4.8.5 20150623 (Red Hat 4.8.5-11)]
[2017-08-30 02:10:08 +0200] If you cannot solve this problem yourself, please go to
[2017-08-30 02:10:08 +0200] the yum faq at:
[2017-08-30 02:10:08 +0200] Faq - yum - Trac
[2017-08-30 02:10:08 +0200]
[2017-08-30 02:10:08 +0200] checkyum version 22.3
[2017-08-30 02:10:09 +0200] E Sysup: Needed system RPMs were not installed: ncurses-term
[2017-08-30 02:10:09 +0200] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.

CentOS Linux 7.3.1611 Linux 3.10.0-327.28.3.el7.x86_64 on x86_64 Any help on this?

cPanelMichael

August 31, 2017 19:38

Hello, Please post the output from the following commands:

# rpm -qa|grep curl
rpm -qa|grep ncurses

Thank you.

MartinMarkusen

October 26, 2017 12:59

[root@afrodita src]# rpm -qa|grep curl ea-php70-php-curl-7.0.18-1.1.2.cpanel.x86_64 ea-libcurl-7.53.1-2.2.1.cpanel.x86_64 python-pycurl-7.19.0-19.el7.x86_64 libcurl-7.54.0-3.0.cf.rhel7.x86_64 curl-7.54.0-3.0.cf.rhel7.x86_64 ea-php56-php-curl-5.6.30-7.7.2.cpanel.x86_64 ea-php55-php-curl-5.5.38-14.14.2.cpanel.x86_64 [root@afrodita src]# rpm -qa|grep ncurses ncurses-base-5.9-13.20130511.el7.noarch ncurses-5.9-13.20130511.el7.x86_64 ncurses-libs-5.9-13.20130511.el7.x86_64 ncurses-term-5.9-13.20130511.el7.noarch ncurses-devel-5.9-13.20130511.el7.x86_64

October 26, 2017 13:01

yum doesn't work. [root@afrodita src]# yum update There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /lib64/libcurl.so.4: undefined symbol: nghttp2_session_set_local_window_size Please install a package which provides this module, or verify that the module is installed correctly. It's possible that the above module doesn't match the current version of Python, which is: 2.7.5 (default, Nov 6 2016, 00:28:07) [GCC 4.8.5 20150623 (Red Hat 4.8.5-11)]

October 27, 2017 18:15

Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

The system detected an error during the cPanel & WHM version change

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