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"Token mismatch" makes PHPMyAdmin unusable

trucmuche
Hello, Since few days (maybe the last 66.0.15 update), I get very often the "token mismatch" error message in PHPMyAdmin. Before, I was getting this message very rarely, when I did not use PHPMyAdmin for a few minutes (and I understand it). But now, I get this error message when I try to export to a CSV file the result of a query... It makes PHPMyAdmin quite unusable... Thanks in advance for your help... T.

Comments

8 comments

Date Votes
  • trucmuche
    EDIT. Some more informations... I tried with Safari and firefox (up to date). I looked in the stored cookies and I see a "token" which never changes during the operations I have to do. I access PHPMyAdmin by WHM (66.0.15). PHPMyAdmin is 4.7.0 and I can't see where I could upgrade it. I updated MySQL to 5.6.37 and recompiled APACHE & PHP (all process managed by WHM, no error message). I restarted the HTTP & MySQL services manually. Nothing works : I still get "token mismatch" which makes PHPMyAdmin unusable. Here is what I do exactly : log into WHM > launch PHPMyAdmin under "SQL services" > select my database > click on "SQL", paste my query (a select with some inner join), execute it (it returns 742 rows in 0.0960 s), click "Export" on the bottom of the page and i get "Token mismatch" which makes impossible to export query results. Where should I have a look ? What can I try ? I'm lost... Many thanks in advance for your help...
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  • cPanelMichael
    Hello, Can you verify if this system uses EasyApache 3, or EasyApache 4? Thank you.
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  • trucmuche
    Yes it was EasyApache 3. I made the upgrade to EasyApache 4 and activated PHP7 for this user account. Everything seems to be fine... except that the token mismatch problem is still there... :-(
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  • trucmuche
    Well I opened a ticket for this... #8835915
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  • trucmuche
    Ok. I was told by support that this is a known bug : internal case number CPANEL-14851. We have to wait for an upgrade of PHPMyAdmin shipped with WHM to the already outdated 4.7.3 version... I hope that this update will come soon...
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  • Joef
    I'm also having this problem. CENTOS 6.9 kvm [server] v66.0.17 phpMyAdmin 4.7.0 EasyApache 4 and PHP7
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  • cPanelMichael
    Ok. I was told by support that this is a known bug : internal case number CPANEL-14851. We have to wait for an upgrade of PHPMyAdmin shipped with WHM to the already outdated 4.7.3 version... I hope that this update will come soon...

    The code that addresses this issue is included in cPanel 66.0.18: Fixed case CPANEL-13604: Update cpanel-phpmyadmin to 4.7.3-1.cp1166.
    I'm also having this problem. CENTOS 6.9 kvm [server] v66.0.17 phpMyAdmin 4.7.0 EasyApache 4 and PHP7

     Can you verify if the issue persists once your system uses cPanel version 66.0.18? This build is currently offered in the "CURRENT" build tier. Thank you.
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  • trucmuche
    Yes, but I'm sorry : I don't want to take the risk installing this current/beta release for now since I don't know if there is other risks to get other bugs due to this current/beta state. I will update as soon as it gets to the "release" tier.
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