phpMyAdmin access after cPanel update

mogorva

• September 04, 2017 08:47

Hello, After v66.0.17 update all cPanel users can not open the internal phpMyAdmin. The PhpMyAdmin open in new tab but, showing the attached image everyone. In the /usr/local/cpanel/logs/error_log showing the following error message:
PHP Fatal error: require_once(): Failed opening required './libraries/display_select_lang.lib.php' (include_path='/usr/local/cpanel/base/3rdparty/phpMyAdmin/vendor/phpunit/phpunit-selenium:/usr/local/cpanel/3rdparty/php/56/lib/php:.') in /usr/local/cpanel/base/3rdparty/phpMyAdmin/libraries/plugins/auth/AuthenticationCpanel.php on line 147 [2017-09-04 15:39:07 +0200] warn [cpaneld] The subprocess (php) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 239. Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x3e394b8)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 97 Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x3e394b8), "subprocess_name", "php", "subprocess_read_handle", IO::Handle=GLOB(0x3b8f418), "subprocess_write_handle", GLOB(0x3e30b90)) called at cpsrvd.pl line 6487 cpanel::cpsrvd::cgiHandler("app", "php", "app", "php", "document", "./3rdparty/phpMyAdmin/index.php") called at cpsrvd.pl line 6298 cpanel::cpsrvd::phpHandler("app", "php", "document", "./3rdparty/phpMyAdmin/index.php") called at cpsrvd.pl line 2489 cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 1640 cpanel::cpsrvd::dodoc(HASH(0x1341ec0)) called at cpsrvd.pl line 1424 cpanel::cpsrvd::handle_one_connection(9) called at cpsrvd.pl line 873 cpanel::cpsrvd::script() called at cpsrvd.pl line 321
We are using all servers EasyApache3 Cloudlinux 6 and 7, and PHP 5.6. The "PHP-FPM service for cPanel Daemons" disabled all servers. Many thanks in advance for your help...

• 

  cPanelMichael

  • September 06, 2017 16:59

  Hello, We've seen this happen when the account's password is not synchronized with MySQL. Can you verify if the issue persists after resetting the password for the affected user via "WHM >> Password Modification"? Thank you.

  0
• 

  mogorva

  • September 07, 2017 06:01

  Hello, Yes, that was the problem. After the password change, the phpMyAdmin interface appears well. Thank you very much.

  0

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