Purge /usr/local/cpanel/bin/autossl_check_cpstore_queue

bloatedstoat

• September 05, 2017 22:42

Hello, I recently used the WHM method of renewing an SSL certificate. The order went through and I received an email with the cert within it. The certificate did not install after waiting for it to auto-install so I eventually installed it manually which was easy enough. It suggests this can be done in the email with the certificate. Thing is, every 5 minutes I am receiving an email with:- warn [process_ssl_pending_queue] User file '/var/cpanel/users/username' is empty or non-existent...... I read on the forum that after 86400 seconds the script eventually gives up. But that's 480 emails later! Is there a way to either purge /local/cpanel/bin/autossl_check_cpstore_queue or at the very least silence it? Thank you. P.S I have a support ticket opened for this but if a solution is found I can close it before it is attended to and not waste anyone's time.

• 

  bloatedstoat

  • September 06, 2017 04:00

  This can be marked as solved. Ausif Lateef at cpanel support resolved this issue with: mv -v /home/username/.cpanel/ssl/pending_queue.json /home/username/.cpanel/ssl/pending_queue.json-old If anyone else experiences the same thing the above line will sort it out (substitute username for the account name btw)

  0
• 

  cPanelMichael

  • September 06, 2017 17:37

  Hello, I'm glad to see the issue is now solved. Thank you for updating us with the outcome.

  0
• 

  Kent Brockman

  • January 03, 2022 17:49

  Hello guys, what would be the updated path in cPanel v100? I have the same issue but I cannot find the file.

  0
• 

  bellwood

  • January 03, 2022 20:21

  Hello guys, what would be the updated path in cPanel v100? I have the same issue but I cannot find the file.

  
  On my servers, AutoSSL is using a sqlite file at: /var/cpanel/autossl_queue_cpanel.sqlite If you want to purge out pending requests for a particular user:
  [~] cd /var/cpanel sqlite3 autossl_queue_cpanel.sqlite sqlite> delete from requests where username='$username'; sqlite> .quit
  ...substituting $username as needed. Of course you can also just mv that file to autossl_queue_cpanel.sqlite.old if you want to blow the whole queue away. HTH

  0

Please sign in to leave a comment.