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pure-ftpd.pid: No such file or directory error

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7 comments

  • sysdop
    Sure you are using an other FTP server to switch to pure that you are not detecting the plugin. It is recommended that you install pure-ftp and installed it as you run the command /usr/local/cpanel/scripts/check_cpanel_rpms --fix to solve the incident or otherwise reinstall the plugin.
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  • cPanelMichael
    Hello, Are you able to reproduce the issue when manually running that command via SSH as the account username it's created under? Are you using any third-party applications such as CageFS on this system? Thank you.
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  • Fireminds Ltd.
    I ran the command above as root. All seemed okay..... I now have the same issue. Getting that alert every 10 minutes. I have Pure-FTPD selected as my FTP Server.... the file exists in /var/run/pure-ftpd.pid but it says it doesn't exist! I don't get it....
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  • Fireminds Ltd.
    I just checked again.... pure-ftpd.pid is no longer in that folder! I have ALSO been getting alerts of FTPD failing, then recovering 5 min later: Service Check Raw Output The subprocess "/usr/local/cpanel/scripts/restartsrv_ftpd" reported error number 9 when it ended. Startup Log Starting pure-config.pl: [ OK ] Starting pure-authd: Log Messages Sep 14 22:55:01 server01 pure-ftpd: (__cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ@127.0.0.1) [INFO] Logout. Sep 14 22:55:01 server01 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ is now logged in Sep 14 22:55:01 server01 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1 Sep 14 22:49:59 server01 pure-ftpd: (__cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ@127.0.0.1) [INFO] Logout. Sep 14 22:49:59 server01 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ is now logged in
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  • sysdop
    Try removing the service and then reinstalling it. If this does not work, this command line may save your life: /usr/local/cpanel/scripts/check_cpanel_rpms --fix
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  • cPanelMichael
    The subprocess "/usr/local/cpanel/scripts/restartsrv_ftpd" reported error number 9 when it ended.

    Feel free to open a support ticket using the link in my signature if the service continues to fail and we can take a closer look. Thank you.
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  • Fireminds Ltd.
    Opened a ticket..... even after updating the file in /etc/cron.d/ and restarting crond service it still alerts every 10 min! grrr...
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