Problem on max_execution_time

Alessandro Ferrara

• September 15, 2017 01:42

Hi, I write here because I need your help, now I'm desperate. On my server I set the value of max_execution_time to 500 and I did a thousand attempts but on a prestashop site scripts are blocked to 30s. Can anybody know why? If you want check php information check here: - Removed - Server info: EA4 - PHP-FPM - php7 used on prestashop website tell me if you need more information

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  Eminds

  • September 15, 2017 11:25

  make sure you are editing proper php.ini, there should be a seperate php.ini for your prestashop website.

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  scclay

  • September 18, 2017 01:08

  Like above, you'll want to make sure you're editing the correct php.ini. You can verify the .ini file your site is loading with a phpinfo page How can I create a phpinfo.php page? (mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page) for quick instructions and looking for the Loaded Configuration File. That's the php.ini you'll need to edit to increase any php values. It's also possible your hosting provider sets their own PHP limits that cannot be exceeded.

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  Alessandro Ferrara

  • September 18, 2017 08:20

  No, everything is configured correctly, or at least that looks like it. The site is on a dedicated server. Here you find the php info - Removed -

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  cPanelMichael

  • September 18, 2017 19:02

  On my server I set the value of max_execution_time to 500 and I did a thousand attempts but on a prestashop site scripts are blocked to 30s.

  
  Can you browse to the MultiPHP INI Editor option in cPanel for this account and verify the max_execution_time value is configured to 500? Thank you.

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  Alessandro Ferrara

  • September 19, 2017 07:00

  Yes, I have verified that some many times but prestashop site stop the script after 30s. So that I don't understand! You can tell me why that? Thank you so much

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  Infopro

  • September 19, 2017 09:19

  Yes, I have verified that some many times but prestashop site stop the script after 30s.

  
  Have you bothered to check the prestashop forums at all? prestashop.com/forums/topic/312347-setting-max-execution-time/

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  linux4me2

  • September 22, 2017 18:02

  The OP said he's using PHP-FPM, so it's possible the max_execution_time in his MutilPHP INI Editor is being ignored, and max_execution_time needs to be set either globally or for the site in

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  cPanelMichael

  • September 22, 2017 18:38

  Hello, Yes, with PHP-FPM, you have to manually edit the configuration. Here's a thread with instructions on how to do this: MultiPHP INI Editor Values Not Saved for PHP-FPM Sites Thank you.

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