Service Manager Question

PeteS

• September 17, 2017 22:33

Question about WHM >> Service Manager, though. I verified that the config for it is set to monitor every 5 minutes, but it clearly took 15 minutes. Could this indicate an issue somewhere?

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  cPanelMichael

  • September 18, 2017 17:49

  Hello, The restart isn't initiated until after three consecutive TCP check failures by default. This is controlled with the following option under the "System" tab in "WHM >> Tweak Settings": ChkServd TCP check failure threshold Per it's description: The number of times a ChkServd TCP check must fail before notification is sent and the service is restarted. On heavily loaded systems these types of service checks fail occasionally, producing erroneous indications that services are down. A value of 3 or higher is recommended for most systems. Thank you.

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  PeteS

  • September 19, 2017 16:52

  Ah! 3x5=15; perfectly answers what happened. Thanks for the docs on that function.

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