Connection timed out in sending.

Fatkul Iqbal Rosyadi

• September 21, 2017 10:27

hello, can you help me with this? thanks,

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  cPanelMichael

  • September 21, 2017 15:58

  Hello, Can you provide more information about how those messages were sent? What's the specific entry in /var/log/exim_mainlog for the message? EX:
  exigrep user@domain /var/log/exim_mainlog
  Thank you.

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  Fatkul Iqbal Rosyadi

  • September 21, 2017 16:10

  /var/log/exim_mainlog

  
  I open it where? is it in putty?

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  Fatkul Iqbal Rosyadi

  • September 21, 2017 16:22

  2017-09-21 16:06:07 SMTP connection from [127.0.0.1]:60084 (TCP/IP connection count = 1) 2017-09-21 16:06:07 SMTP connection from (localhost) [127.0.0.1]:60084 closed by QUIT 2017-09-21 16:07:03 cwd=/home/xxxxxxxx/xxxxx 3 args: /usr/sbin/sendmail -t -i 2017-09-21 16:07:03 1dv40G-0002rm-R2 <= xxxxxx@localhost U=xxxxxx P=local S=2250 T="xxxxx\342\234\252 a@a.com \xxxx\xxxxx\xxxxxxx" for support@xxxxx.xxx 2017-09-21 16:07:03 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1dv40G-0002rm-R2 2017-09-21 16:07:04 1dv40G-0002rm-R2 Sender identification U=xxxxx D=xxxxxxx.xxx.xxx S=xxxxxx 2017-09-21 16:07:04 1dv40G-0002rm-R2 SMTP connection outbound 1506010024 1dv40F-0002rm-R2 xxxxxx.xxxxx.xxxx support@xxxx.xxx

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  cPanelMichael

  • September 21, 2017 16:52

  Hello, Is "WHM Home " Security Center " SMTP Restrictions" enabled on this system, or is the "SMTP_BLOCK" option enabled in your CSF configuration (if CSF is installed)? Thank you.

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  Fatkul Iqbal Rosyadi

  • September 21, 2017 17:00

  is this what you mean? I've activated it.

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  cPanelMichael

  • September 21, 2017 17:45

  Hello, No, I wanted you to check to see if that option was already enabled, and disable it if it was to see if that helped. Since it was already disabled, can you open a support ticket using the link in my signature so we can take a closer look to see what's happening? Thank you.

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