AutoSSL - No Green Bar on DV cert

man0070

• September 27, 2017 18:34

Hey Guys, So i have just upgraded and now have the ability to use comodo/Lets Encrypt - WHM/cPanel Versions: [LIST]

CLOUDLINUX 7.4 [LIST]

v66.0.23 And i am looking to take advantage of the greenbaring ssl functionality - even though its not EV, i should still be able to get a green HTTPS on a DV cert right? and when i look at the cert being provided, its not being provided by lets encrypt, its piggy backing on the certificate the WHM server is using - thus resulting in a HTTPS error on the domain. I am just hoping you might know how i can correct this? so the HTTPS goes green? Thanks Guys.

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  cPanelMichael

  • September 28, 2017 14:51

  Hello, Are you accessing the website itself, or are you using the domain name to access a service such as cPanel or Web Host Manager? If it's for the website itself, browse to "WHM >> Manage AutoSSL" and review the "Logs" tab to see if there were any issues with the certificate generation for this account. Thank you.

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  man0070

  • September 28, 2017 21:18

  Hey Michael, I would be accessing the website/s themselves When testing in a fresh browsing session, cookies and history cleared and on fresh machines - it would still pop up with an invalid certificate. For the meantime I have purchased an actual SSL certificate, but it would be nice to know how i can actually get the AutoSSL feature working, especially for clients.

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  cPanelMichael

  • October 03, 2017 18:53

  Hello, Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look to see why the AutoSSL certificate was not working. Thank you.

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