Email from PHP forms issue

canou83

• October 04, 2017 09:44

Hi, so far we use SMPT connections with external email servers for sending emails (for example, account opening form ...) I try to use the mailing of these forms in phph mail rather when SMPT. Our sites are in AutoSSL. During my tests, I find that emails to Exchanges boxes never arrive. an idea ? Thank you.

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  cPanelMichael

  • October 04, 2017 16:47

  Hello, Your access level shows as "Website Owner". I recommend reporting this issue to your web hosting provider so they can take a closer look, as it's possible the "SMTP Restrictions" option in enabled from Web Host Manager. Thank you.

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  canou83

  • October 05, 2017 03:26

  Hello. I am not only a prorpi"taire but also the manager and the host of my site on a VPS / OVH. I have root access in WHM. No SMTP Restrictions in WHM. Everything works correctly in SMTP (we use OVH emails servers other than VPS) but I wanted to try in PHP MAIL. Ec'ets in PHP mail that we have reception problems with some founrisseurq like Exchange for example that does not receive the emails generated by php mail.

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  cPanelMichael

  • October 05, 2017 15:30

  Hello, Do you notice any output to /var/log/exim_mainlog when attempting to send the message? EX:
  exigrep remote-smtp-server /var/log/exim_mainlog
  Also, check that you can manually connect to that remote mail server from your cPanel server over the port you have configured in the PHP script. EX:
  telnet remote-mail-server 25
  Thank you.

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