webmaild CMDs building up over time affecting performance

Dean_ONP

• October 04, 2017 22:52

One account on our cPanel server has approx. 300 mailboxes. Most of these users access their email via the webmail. Over time there has been a build of webmaild commands from this account. > ps -es will show the following (have included only a few as example): petitjo+ 27720 13158 0 09:57 ? 00:00:00 webmaild - serving 1.132 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 29700 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 29790 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 29932 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 29938 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 29939 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 31887 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 32214 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 32215 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 32295 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 32371 13158 0 Oct04 ? 00:00:00 webmaild - serving 127.0 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 petitjo+ 32458 13158 0 Oct04 ? 00:00:00 webmaild - serving 127.0 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13 This looks to be impacting on server load and chewing up available memory causing other processes to end due to lack of memory. Killing the webmaild processes resolves the issue > for i in `ps -ef |grep petitjo+|awk '{print $2}'`;do kill -9 $i;done But of course these start to build up again. Any ideas how I can prevent these from building up?

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  cPanelMichael

  • October 05, 2017 16:38

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look to see why these processes are hanging? Thank you.

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  Dean_ONP

  • October 10, 2017 03:02

  Thanks Michael This has stopped happening since latest update was installed. Have monitored for a few days and all looks good. If I notice this recurring I'll log a ticket as suggested.

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