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Receiving Emails Issue

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10 comments

  • Infopro
    You should contact your Hosting Provider and ask them to sort this out for you:
    Reverse MX A records (PTR) ERROR: No reverse DNS (PTR) entries. The problem MX records are: xxx.xxx.172.163.in-addr.arpa -> no reverse (PTR) detected You should contact your ISP and ask him to add a PTR record for your ips
    That message is displayed by checking your domain at intodns.com You should also setup the email transport method in your xenforo settings under Email Options to use proper authentication. You'll find plenty of help on this over at xenforo.com GL!
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  • pixels
    You should contact your Hosting Provider and ask them to sort this out for you:
    Reverse MX A records (PTR) ERROR: No reverse DNS (PTR) entries. The problem MX records are: xxx.xxx.172.163.in-addr.arpa -> no reverse (PTR) detected You should contact your ISP and ask him to add a PTR record for your ips
    That message is displayed by checking your domain at intodns.com You should also setup the email transport method in your xenforo settings under Email Options to use proper authentication. You'll find plenty of help on this over at xenforo.com GL!

    i'm sure about email transport steup but i dont know where the problem what mean PTR record for your ips ??/
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  • 24x7server
    Hi, ------------------------ ------------------------ Result: ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after end of data: 550-5.7.1 Unauthenticated email from yahoo.com is not accepted due to domain's\n550-5.7.1 DMARC policy. Please contact the administrator of yahoo.com domain if\n550-5.7.1 this was a legitimate mail. Please visit\n550-5.7.1 Control unauthenticated mail from your domain - Gmail Help to learn about the\n550 5.7.1 DMARC initiative. y30si4667388eda.230 - gsmtp ------------------------ ------------------------ The above error points to the DMARC policy. The mail you are sending does not seem to be having a DMARC record applied. Check your settings once and check what email address you are using and whether the domain you are using has DMARC record present..
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  • pixels
    Hi, ------------------------ ------------------------ Result: ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after end of data: 550-5.7.1 Unauthenticated email from yahoo.com is not accepted due to domain's\n550-5.7.1 DMARC policy. Please contact the administrator of yahoo.com domain if\n550-5.7.1 this was a legitimate mail. Please visit\n550-5.7.1 Control unauthenticated mail from your domain - Gmail Help to learn about the\n550 5.7.1 DMARC initiative. y30si4667388eda.230 - gsmtp ------------------------ ------------------------ The above error points to the DMARC policy. The mail you are sending does not seem to be having a DMARC record applied. Check your settings once and check what email address you are using and whether the domain you are using has DMARC record present..

    where can i check DMARC record applied ???
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  • cPanelMichael
    Hello, You can setup a DMARC record via the "Zone Editor" option in cPanel. We document information about DMARC records at:
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  • pixels
    i open my Zone Editor and i find those DMARC records look at the image - Removed -
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  • Infopro
    I've removed your screenshots, it's always a good idea to hide personal information posted on public forums and your screenshot displayed all of your domains on the account needlessly here. Just out of one of your screenshots on top is a menu to Add DMARC Record. You can see it here:
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  • pixels
    i dont have DMARC Record on my cpanel
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  • Infopro
    You're going to need to contact your Hosting Provider about this. They can help you sort this out.
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  • ottdev
    I believe the issue here is that he's sending email using which say From: his-account@yahoo.com Yahoo has policies advertised to other mail servers saying basically "No servers except Yahoo's own servers can send email purporting to come FROM a yahoo email address" The simplest solution is obviously to use an email address under @your-own-website-domain-name.tld as the From: instead of your @yahoo address. If that yahoo address is in fact not yours and it's your visitor (some visitor emails at other non-yahoo domains get thru?) then your script needs to be recoded so that YOUR site admin email address is used as the sender instead of plugging in each visitor's address. The visitor's address can instead be put into the Reply-to: field
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