Found 1 pre-existing rpmdb problem(s)

I tried to update my OS from WHM > Software > System Update as well as SSH. I am getting pre-existing rpmdb problem(s) error. Below is the output.

Requires: ea-apr-util(x86-64) = 1.5.2-13.13.8.cpanel
           Installed: ea-apr-util-1.5.2-13.13.9.cpanel.x86_64 (@EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.9.cpanel
           Available: ea-apr-util-1.5.2-10.5.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-10.5
           Available: ea-apr-util-1.5.2-10.6.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-10.6
           Available: ea-apr-util-1.5.2-10.7.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-10.7
           Available: ea-apr-util-1.5.2-10.8.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-10.8
           Available: ea-apr-util-1.5.2-10.9.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-10.9
           Available: ea-apr-util-1.5.2-11.11.1.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-11.11.1
           Available: ea-apr-util-1.5.2-11.11.1.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-11.11.1.cpanel
           Available: ea-apr-util-1.5.2-11.11.2.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-11.11.2.cpanel
           Available: ea-apr-util-1.5.2-12.12.1.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-12.12.1.cpanel
           Available: ea-apr-util-1.5.2-13.13.1.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.1.cpanel
           Available: ea-apr-util-1.5.2-13.13.2.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.2.cpanel
           Available: ea-apr-util-1.5.2-13.13.4.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.4.cpanel
           Available: ea-apr-util-1.5.2-13.13.5.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.5.cpanel
           Available: ea-apr-util-1.5.2-13.13.6.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.6.cpanel
           Available: ea-apr-util-1.5.2-13.13.7.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.7.cpanel
           Available: ea-apr-util-1.5.2-13.13.8.cpanel.x86_64 (EA4)
               ea-apr-util(x86-64) = 1.5.2-13.13.8.cpanel
 You could try using --skip-broken to work around the problem
** Found 1 pre-existing rpmdb problem(s), 'yum check' output follows:
ea-apr-util-devel-1.5.2-13.13.7.cpanel.x86_64 has missing requires of ea-apr-util(x86-64) = ('0', '1.5.2', '13.13.7.cpanel')

yum exited 256

HostingH

October 17, 2017 10:41

Try, mkdir /root/old_rpm_dbs/ mv /var/lib/rpm/__db* /root/old_rpm_dbs/ rpm --rebuilddb

Jafar Muhammed

October 17, 2017 11:01

Still same issue @HostingH

cPWilliamL

October 17, 2017 14:50

This is not an error that would indicate a corrupt RPM database; however, I wanted to mention that cPanel does provide a script(/scripts/find_and_fix_rpm_issues) to essentially do the same as what @HostingH recommended, but a bit safer.


** Found 1 pre-existing rpmdb problem(s), 'yum check' output follows:
ea-apr-util-devel-1.5.2-13.13.7.cpanel.x86_64 has missing requires of ea-apr-util(x86-64) = ('0', '1.5.2', '13.13.7.cpanel')

It seems that `ea-apr-util' and `ea-apr-util-devel' versions are out of sync. Could you provide the output of `rpm -qa|grep ea-apr-util'? I have the following on my test box:


# rpm -qa|grep ea-apr-util
ea-apr-util-1.5.2-13.13.8.cpanel.x86_64
ea-apr-util-devel-1.5.2-13.13.8.cpanel.x86_64

October 17, 2017 16:13

I got this @cPWilliamL


ea-apr-util-1.5.2-13.13.9.cpanel.x86_64
ea-apr-util-devel-1.5.2-13.13.7.cpanel.x86_64

October 17, 2017 16:25

Please try removing them and reinstalling it as below:


# rpm -e --justdb --nodeps ea-apr-util-devel-1.5.2-13.13.7.cpanel.x86_64 ea-apr-util-1.5.2-13.13.9.cpanel.x86_64
# yum install ea-apr-util-devel ea-apr-util

Then try your update once more.

October 17, 2017 18:25

Fantastic. It is fixed @cPWilliamL

October 17, 2017 19:49

That's great to hear @Jafar Muhammed! I am marking this resolved now.

Found 1 pre-existing rpmdb problem(s)

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