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Unable to install cPanel: Network Manager

RicardoFC
Hi everyone, I'm facing an issue I have never faced before, my new server have finally been deployed, I was excited to install cPanel, when the installation started it gave me an error about Network Manager being installed, at first I thought Ok, I'll just follow the instructions here:

Comments

20 comments

Date Votes
  • cPAusaf
    Hello, After disabling the Network Manager service, did you start the network service? Please let us know the output of the following command: # systemctl status network
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  • RicardoFC
    Hello, After disabling the Network Manager service, did you start the network service? Please let us know the output of the following command: # systemctl status network

    Yes, I did ? network.service - LSB: Bring up/down networking Loaded: loaded (/etc/rc.d/init.d/network; bad; vendor preset: disabled) Active: failed (Result: exit-code) since Sat 2017-10-21 18:07:59 EEST; 5h 10min ago Docs: man:systemd-sysv-generator(8) Oct 21 18:07:46 systemd[1]: Starting LSB: Bring up/down networking... Oct 21 18:07:47 network[678]: Bringing up loopback interface: [ OK ] Oct 21 18:07:47 network[678]: Bringing up interface enp5s0f0: Oct 21 18:07:53 network[678]: Determining IP information for enp5s0f0.....e? Oct 21 18:07:53 network[678]: [FAILED] Oct 21 18:07:58 network[678]: Bringing up interface enp5s0f1: [ OK ] Oct 21 18:07:59 systemd[1]: network.service: control process exited, co...=1 Oct 21 18:07:59 systemd[1]: Failed to start LSB: Bring up/down networking. Oct 21 18:07:59 systemd[1]: Unit network.service entered failed state. Oct 21 18:07:59 systemd[1]: network.service failed. Hint: Some lines were ellipsized, use -l to show in full. I don't know why I'm getting this error now.. :/
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  • RicardoFC
    Ok, I have fixed that error and now it shows:
    ? network.service - LSB: Bring up/down networking Loaded: loaded (/etc/rc.d/init.d/network; bad; vendor preset: disabled) Active: active (exited) since Sat 2017-10-21 23:44:15 EEST; 1min 1s ago Docs: man:systemd-sysv-generator(8) Process: 31996 ExecStart=/etc/rc.d/init.d/network start (code=exited, status=0/SUCCESS) Oct 21 23:44:15 network[31996]: RTNETLINK answers: File exists Oct 21 23:44:15 network[31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [31996]: RTNETLINK answers: File exists Oct 21 23:44:15 [1]: Started LSB: Bring up/down networking.
    However, while trying to install cPanel, the issue persists. If I type service NetworkManager status, this is what I get
    Redirecting to /bin/systemctl status NetworkManager.service ? NetworkManager.service Loaded: masked (/dev/null; bad) Active: inactive (dead)
    Network Manager is uninstalled.. I don't get why I get the error..
    0
  • cPAusaf
    Hello, May you open a ticket with us? We can see what is further causing this and perform the cPanel installation for you.
    0
  • RicardoFC
    Hello, May you open a ticket with us? We can see what is further causing this and perform the cPanel installation for you.

    I tried but I don't have an access ID since I'm installing cPanel now.. :/
    0
  • cPAusaf
    Hello, May you see if you can open a ticket to Customer Service instead? I will see if I can get the ticket moved over to the Technical Support department so that we can assist you in installing cPanel. Please provide me with the ticket ID once it has been created.
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  • RicardoFC
    Hello, May you see if you can open a ticket to Customer Service instead? I will see if I can get the ticket moved over to the Technical Support department so that we can assist you in installing cPanel. Please provide me with the ticket ID once it has been created.

    Done! Your inquiry"s ID: 8968251 Thank you so much
    0
  • easyswiss
    Looks like a problem with the new centos 7 minimal iso. Resolved with: Ad to the file in /etc/sysconfig/network-scripts/ifcfg-XXXXX
    NM_CONTROLLED=no ONBOOT=yes
    Then
    chkconfig NetworkManager off
    Then
    restart
    0
  • RicardoFC
    Looks like a problem with the new centos 7 minimal iso.

    What do you recommend??
    0
  • AshleyIn1080p
    Looks like a problem with the new centos 7 minimal iso. Resolved with: Ad to the file in /etc/sysconfig/network-scripts/ifcfg-XXXXX
    NM_CONTROLLED=no ONBOOT=yes
    Then
    chkconfig NetworkManager off
    Then
    restart

    I've tired this but it still don't work? can't get access to the dedicated machine, i have to use IPMI to get access.
    0
  • RicardoFC
    I've tired this but it still don't work? can't get access to the dedicated machine, i have to use IPMI to get access.

    cPanel team helped me out, seems like when I disabled Network Manager it nulled it instead of disabling it, I don't know how they fixed it tho..
    0
  • AshleyIn1080p
    cPanel team helped me out, seems like when I disabled Network Manager it nulled it instead of disabling it, I don't know how they fixed it tho..

    I managed to sort it in the end, i disabled it but it was still there on start, so i went through process of uninstalling NetworkManager, masking it and disabling it, then did rm -r on /etc/systemd/system/NetworkManager.service, which seem to have sorted it for me, but not best thing to do, but rebooted and was able to install WHM/cPanel, not had any problems since doing it.
    0
  • team tr
    Hello, I am facing same issue. what can i do.?
    0
  • kiopeed
    Hello, I am facing same issue. what can i do.? help me
    0
  • cPanelMichael
    I am facing same issue. what can i do.?

    I am facing same issue. what can i do.? help me

    Hello, Can you verify the instructions referenced on the below document were followed? How to Disable Network Manager - cPanel Knowledge Base - cPanel Documentation Thank you.
    0
  • medennis6
    If it helps anyone, I followed the original instructions, tried everything from this thread, then using "locate NetworkManager.service" found several (mostly broken) links, which I removed. Rebooted and the install worked.
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  • jimlongo
    The order of these directives in the config file seems to be important. Didn't work when i initially had them flipped around. /etc/sysconfig/network-scripts/ifcfg-etho NM_CONTROLLED="no" ONBOOT="yes"
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  • djalpha
    yum remove NetworkManager fixed
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  • aotea
    Had this issue, the below helped to fix it:
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  • 1234qw
    Disable the Network Manager service To disable the Network Manager service, perform the following steps:
      ]
    • Disable Network Manager with the following commands: [LIST]
    • CentOS 6, CloudLinux 6, Red Hat Enterprise Linux 6 (RHEL), or Amazon Linux:
      1 2 service NetworkManager stop chkconfig NetworkManager off
    • CentOS 7, CloudLinux 7, or RHEL 7:
      1 2 systemctl stop NetworkManager systemctl disable NetworkManager
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