cPanel and CloudFlare MX records working but email not working

tom.dev

• October 23, 2017 03:44

I have transferred my cPanel account using a backup to a new dedicated server and I gave it a dedicated ip. I setup the DNS to the new ip and it all works except for the email. I set the MX records and they do work and verified using the extol yet when trying to connect to it I get a timeout error. I have also tried changing the MX records to the shared ip and that didn't work. I also tried setting the Exim dedicated ip setting which did not work either. Thanks for the help in advance.

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  Muhammed Fasal

  • October 23, 2017 13:25

  Hi, Have you checked the Exim log files on your server? Is there any specific error? tail -f /var/log/exim_mainlog tail -f /var/log/exim_paniclog tail -f /var/log/exim_rejectlog
  

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  cPanelMichael

  • October 25, 2017 17:49

  Hello, Check to see if the following CloudFlare document helps: My email or mail stopped working. What should I do? Thank you.

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