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Email not working via cloudflare

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3 comments

  • Malcolm Eaton
    Sorry all, I can only get into the webmail via cpanel, NOT through a web url....
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  • Nicholas-MAH
    Hi Malcolm, THis is a very common issue that I have come across many times. When you use CloudFlare to manage your DNS settings/information and records you need to setup the subdomains "links" for cPanel to recognise. Example: cpanel.mydomain.com you need to add CNAME records before these links will work. You will also find that for mail to work on your phone you need to ensure that you have the correct MX records added in CloudFlare as well as set up on your WHM. If you can provide a screen capture of your CloudFlare layout this will greatly assist with assisting you to diagnose your issue.
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  • cPanelMichael
    Hello, Let us know if the information in the previous post helps. Thank you.
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