The system failed to import data from the RRDTool files

story_gooo

• October 24, 2017 10:49

You receive an error when retrieving bachup any account
Warning: The system failed to import data from the RRDTool files into the user"s bandwidth database because of an error: (XID auh8v3) The system received an error from the "SQLite" database "/var/cpanel/bandwidth/xxxx.sqlite": SQLITE_CONSTRAINT (UNIQUE constraint failed: metadata.key)
and
[2017-10-24 17:54:24 +0300] info [transfer_session] Changing password for MySQL virtual user xxx_dru as system user xxx... [2017-10-24 17:54:24 +0300] info [transfer_session] Creating MySQL virtual user xxx_dru for user xxx [2017-10-24 17:54:24 +0300] info [transfer_session] Changing password for MySQL virtual user xxx_Fshare as system user xxx... [2017-10-24 17:54:24 +0300] info [transfer_session] Creating MySQL virtual user xxx_Fshare for user xxx [2017-10-24 17:54:24 +0300] info [transfer_session] Changing password for MySQL virtual user xxx_data as system user xxx... [2017-10-24 17:54:24 +0300] info [transfer_session] Creating MySQL virtual user xxx_data for user xxx
Please help

• 

  cPanelMichael

  • October 25, 2017 15:16

  Hello, Were these backups generated on the same server, or were they generated on a different cPanel server? Thank you.

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• 

  story_gooo

  • October 25, 2017 15:41

  Hello, Were these backups generated on the same server, or were they generated on a different cPanel server? Thank you.

  
  On the server itself

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• 

  cPanelMichael

  • October 26, 2017 20:00

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

  0

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