Problem with restoring website

Hello. After restore of a website completed, a whitepage came out. The log file of the restore is

Starting "RESTORE" for "Account" "grps".
Restore File: /backup/2017-10-25/accounts/grps.tar.gz
Restore Reseller Privs: yes
Restricted mode: no
Express mode: no
Target "/backup/2017-10-25/accounts" on host "xxxx.contaboserver.net" has 207.07 GB free and requires at least 2.63 GB free, which includes space for temporary files.
The "Account" restore module has the following areas disabled by request: "all"
ArchiveManager
Preparing archive for restoration "
Calculating disk space needed "
Done.
Target "/backup/2017-10-25/accounts/cpanelpkgrestore.TMP.work.YxiVg158/unsafe_to_read_archive" on host "xxxx.contaboserver.net" has 207.07 GB free and requires at least 2.63 GB free, which includes space for temporary files.
This archive"s payload appears to be in the archive"s "grps" directory.
ArchiveManager
The system successfully prepared the archive for restoration.
PreRestoreActions
Temporarily lifting quota for existing user to ensure that all data is transferred.
PreRestoreActions
Account
Account
The "Account" restore module has been skipped because it was disabled by request.
CpUser
Restoring cPanel user file.
Updating Caches "
CpUser
CpUser data restored
Homedir
Restoring Homedir"
Homedir
Homedir restored
Package
Package
The package exists on the system.
FeatureList
FeatureList
Feature list exists.
IPAddress
IPAddress
OldHomedirs
Linking old home directories
OldHomedirs
Domains
Retrieving and sanitizing main userdata "
Parsing domain databases "
"Subdomains"
"ParkedDomains"
"AddonDomains"
Restoring Domains "
Domains
Domains restored
Roundcube
Roundcube
Mysql
Preparing MySQL restore "
Databases will be overwritten on conflict.
Restoring MySQL databases
Restoring the database "grps_data" as "grps_data" "
The system will overwrite grps"s existing database "grps_data".
[2017-10-27 01:45:34 +0200] info [transfer_session] Dropping MySQL database "grps_data" for user "grps" "
The system has created a new database named "grps_data".
Granting "grps" access to "grps_data" with temporary password "
Spawning restoration subprocess for "grps_data" "
Connecting to MySQL server as "grps" in order to restore "grps_data" "
Releasing objects in preparation for database restore for "grps_data" "
Cleaning up in preparation for database restore for "grps_data" "
Restoring database data for "grps_data" "
The database restoration subprocess for "grps_data" is running "
The database restoration subprocess for "grps_data" has opened the SQL archive.
The database restoration subprocess for "grps_data" has closed the SQL archive.
The database restoration subprocess for "grps_data" has ended.
The system has restored the contents of the database "grps_data".
Restoring the database "grps_fatouro" as "grps_fatouro" "
The system will overwrite grps"s existing database "grps_fatouro".
[2017-10-27 01:46:10 +0200] info [transfer_session] Dropping MySQL database "grps_fatouro" for user "grps" "
The system has created a new database named "grps_fatouro".
Granting "grps" access to "grps_fatouro" with temporary password "
Spawning restoration subprocess for "grps_fatouro" "
Connecting to MySQL server as "grps" in order to restore "grps_fatouro" "
Releasing objects in preparation for database restore for "grps_fatouro" "
Cleaning up in preparation for database restore for "grps_fatouro" "
Restoring database data for "grps_fatouro" "
The database restoration subprocess for "grps_fatouro" is running "
The database restoration subprocess for "grps_fatouro" has opened the SQL archive.
The database restoration subprocess for "grps_fatouro" has closed the SQL archive.
The database restoration subprocess for "grps_fatouro" has ended.
The system has restored the contents of the database "grps_fatouro".
Restoring MySQL database mappings
Restoring MySQL privileges
Database users will be overwritten on conflict.
Restoring MySQL grants
[2017-10-27 01:46:11 +0200] info [transfer_session] Changing password for MySQL virtual user grps_man as system user grps...
[2017-10-27 01:46:11 +0200] info [transfer_session] Creating MySQL virtual user grps_man for user grps
[2017-10-27 01:46:11 +0200] info [transfer_session] Changing password for MySQL virtual user grps_fatouro as system user grps...
[2017-10-27 01:46:11 +0200] info [transfer_session] Creating MySQL virtual user grps_fatouro for user grps
Restoring MySQL access hosts
Storing MySQL Grants
Mysql
DigestShadow
DigestShadow
MailFix
Fixing mail permissions
Converting to maildir if needed
Rescanning mailboxes for full text search (FTS) if needed
The 'cpanel-dovecot-solr' rpm is not installed. Full text search rescan not possible
MailFix
CustomLocale
CustomLocale
OK
Postgres
Preparing PostgreSQL restore "
This system does not have PostgreSQL.
Postgres
NobodyFiles
NobodyFiles
AutoSSL
AutoSSL
Reseller
Restoring reseller packages and features (if any)
Restoring reseller privileges (if any)
Reseller
FileProtect
FileProtect
SSL
"harvesting SSL files to install for grps.gr"
This certificate was already installed on this host. The system made no changes.
SSL
userdata
Restoring userdata"
Restoring userdata for "grps.gr" "
userdata
BackupConfig
Restoring backup config "
Updated backup config for "grps".
Restoring legacy backup config "
Updated legacy backup config for "grps".
BackupConfig
DKIM
DKIM
DKIM restored
Integration
Integration
PublicHtmlSymlinks
PublicHtmlSymlinks
Mailman
Restoring Mailman lists
Mailman
Mailman Restored
Mail
Restoring Mail files
Resetting Quotas to sane values
Mail
Unsuspend
Unsuspending .htaccess files for domains grps.gr.
Unsuspend
Horde
Restoring Horde (if any)
Updating the horde configuration.
Running database checks for 1 account(s) " Running horde-db-migrate for "grps". The system is archiving the Horde data to the "/home/grps/.cphorde/meta/horde.backup.sql.20171027.5" file. The system is cleaning the old Horde data archives. The system is removing the old backup: horde.backup.sql.20171027 ------------------------------------------------------------------------ Summary: Ran database checks on 1 account(s). There were 0 accounts with failures during this process (see above): n/a There were 1 accounts successfully processed: grps There were 0 accounts that did not need any work done: n/a
Horde
Password
Restoring password "
Password for "grps" has been changed.
Password
Counter
Restoring Counter Data
Counter
Logs
Logs
VhostIncludes
Restoring custom virtualhost templates"
VhostIncludes
WebDiskHomedir
WebDiskHomedir
Shell
Restoring shell
The user"s shell is already set to "/usr/local/cpanel/bin/noshell".
Shell
Cron
Cron
No crontab
Tomcat
Tomcat
Htaccess
Htaccess
EasyApache4 was repaired in .htaccess files.
Subaccount
Subaccount
Ran Subaccount database checks
Ftp
Restoring ftp password file
Resyncing FTP Passwords
1
Ftp
ZoneFile
Restoring DNS zones
Fetching existing zones.
Restoring zone: "grps.gr".
Cluster Zone Updates: "grps.gr"
ZoneFile
ProxySubdomains
Update Proxy subdomains for "grps".
grps.gr [grps.gr, 173.212.xxx.xx, no changes needed]
ProxySubdomains
SPF
Updating SPF Records
SPF
MailRouting
Update mail routing
LOCAL MAIL EXCHANGER: This server will serve as a primary mail exchanger for grps.gr's mail.This configuration has been manually selected.
MailRouting
PostRestoreActions
Updating Caches "
Updating Nameserver IP Address Report
Syncing contact information
Refreshing vhosts and restarting apache
PostRestoreActions
AuthnLinks
AuthnLinks
Quota
Restoring quota
Quota
APITokens
APITokens
BandwidthData
Restoring Bandwidth Data
Importing legacy RRD data "
BandwidthData
Success.
24x7server
October 27, 2017 06:10
Hi, White page is on the website or on the restoration completion page ? If it is on the website, then you will have to enable the error logs to see the actual error behind the white page..
Costas Lazarou
October 27, 2017 06:35
Hi The whitepage was on the webpage. I changed the php version to 5.6 and now works fine!
cPanelMichael
October 27, 2017 15:55
Hello, I'm happy to see you were able to solve the issue. Thank you for updating us with the outcome.
Problem with restoring website

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