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All domain emails sent out to spam folder

Derekn
Hi, Problem: all of the domain emails from many of my websites sent out to spam folder of Google or Yahoo. I have been trying to search online including cpanel forum for this solution more than 1 week, but i couldnot find a working solution. Everything looks good from spf, dkim, and i also add dmarc, but the outgoing mail still go to spam folder. I have tested few emails, they all the same. Mxtoolbox analyze my header is good, only problem i get is
SMTP Banner Check -- Reverse DNS does not match SMTP Banner SMTP TLS Warning - Does not support TLS. SMTP Transaction Time 15.354 seconds - Not good! on Transaction Time
Google analyzed my header okay too
MessageId df28f8bcb2a27a1a12efff31a7c04e72@vixxxame.com Created at: 11/3/2017, 2:59:37 AM GMT+7 ( Delivered after 1 sec ) From: vixxxame@vixxxame.com To: hai...oi@gmail.com Subject: Test message from me SPF: pass DKIM: pass # Delay From * To * Protocol Time received 0 [::1] ? hostname.bsxxx.net 11/3/2017, 2:59:37 AM GMT+7 1 1 sec ns1.bsxxx.net. ? [Google] mx.google.com ESMTPS 11/3/2017, 2:59:38 AM GMT+7 2 ? [Google] 10.84.242.75 SMTP 11/3/2017, 2:59:38 AM GMT+7 3 ? [Google] 10.179.77.144 SMTP 11/3/2017, 2:59:38 AM GMT+7
Can anyone help me please? Thank you so much Below is the header that i got from google email
Delivered-To: hai....oi@gmail.com Received: by 10.179.77.144 with SMTP id j16csp2604258ltb; Thu, 2 Nov 2017 12:59:38 -0700 (PDT) X-Google-Smtp-Source: ABhQp+STQLVjKRPWRuPBgPJx5v+FSPVw0ZIONYnBsA/AAXjosR+hrrsMWs26o4wEok0HSAKHPWVh X-Received: by 10.84.242.75 with SMTP id c11mr4474536pll.400.1509652778828; Thu, 02 Nov 2017 12:59:38 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1509652778; cv=none; d=google.com; s=arc-20160816; b=S53vyntKWr2I1iMY35lfv6/O9yNTCuOzeQ5Mn1BIWKswJnnJGIGVcxcHbVY5ZwHrCS 24YWvoB4Xav9RSrNjwenUclbBTTe8/RvLnl3/qyrffRrBB1iiYV4pP5wfMKcg5wJumzt ZcQ+I7yf2yesQeRdHIrr7lkqI5S5SUl6y7owzFxTldVNPPVQ5qCzGHYlvAdeOPx+LRk7 A5Dtrp4tipiYKS/wEzbDGc48cHQ2dm6CVNZGDilawHq5HDT0YO2VnbEEnR551MTK+wko NUreUS1hMrNlenilcrPv7tjXAYwHX/AtSNnmQ4AgCeE5Z55P6sDkZYTDiIXHBoveUP3r UuMQ== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=user-agent:message-id:subject:to:from:date :content-transfer-encoding:mime-version:dkim-signature :arc-authentication-results; bh=6JHSnofNJoaCySnejKuUC05BnwX1UDdqpwQJqpod+EY=; b=BrUTPpuQZ9LUlGAyx7V3DIi7o+EUrX++MyJaSX+TtBO10nwfY8iXrllbZ5/vumVDOT xVz21YlYxUFoDdSUBcpSmd/S5AK5yMK/cUTsAQacDUHDwIqt0T8iHfFtg2+NEDHVsSKY P/feU/Oeb4Fj5fRm5vwr0PZegr9pjpw5wSLK0ku7rAGHrZ433GtswxjWP3w+YAUiLYeW SV47QR4LfADbd/zTyFAShbzj5+YqD8rElWEdyfKc+WurVdK5DWZ6z7ALjDzG4kn42SAo mKnBEddA+DuNqxOQGOmJoCURBXD0SrEfPv6NlB/n0Tx47tGDrmFKyE9BRlZIL7gv76Ks LRhA== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@vixxxame.com header.s=default header.b=F0j0eMOP; spf=pass (google.com: domain of vixxxame@vixxxame.com designates 188.166.XXX.YY as permitted sender) smtp.mailfrom=vixxxame@vixxxame.com Return-Path: Received: from hostname.bsxxx.net (ns1.bsxxx.net. [188.166.XXX.YY]) by mx.google.com with ESMTPS id h124si4514225pfc.290.2017.11.02.12.59.38 for (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Thu, 02 Nov 2017 12:59:38 -0700 (PDT) Received-SPF: pass (google.com: domain of vixxxame@vixxxame.com designates 188.166.XXX.YY as permitted sender) client-ip=188.166.XXX.YY; Authentication-Results: mx.google.com; dkim=pass header.i=@vixxxame.com header.s=default header.b=F0j0eMOP; spf=pass (google.com: domain of vixxxame@vixxxame.com designates 188.166.XXX.YY as permitted sender) smtp.mailfrom=vixxxame@vixxxame.com DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=vixxxame.com; s=default; h=Message-ID:Subject:To:From:Date: Content-Transfer-Encoding:Content-Type:MIME-Version:Sender:Reply-To:Cc: Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender: Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id: List-Help:List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive; bh=6JHSnofNJoaCySnejKuUC05BnwX1UDdqpwQJqpod+EY=; b=F0j0eMOPYAluuRNh5ChPNfNFb zB6hhezjk4Mi4CxEWU4PCdyRPiTJwDn+R5JwLsyZo91jfzbPZhS8lNSxcKtmpIuELS2C6B4J5hlvZ MLbKF5ooN2BLwrRlh+905iyBCtaIrjLDH5chF9YH+NaN6Q7PSnDajpT86WqFMgqzJRIZePogiSmQF mGKe+BcVn4h9/AjXWRZ4xQTZYeSroSV+S0+F8Kc83U/Sm7mKcEJF0j3n/ImZT7V2hIO4awDYZ4oB0 IoHC7btEhYSs7PkAQTO1mXF3CceFvptgh8L3JzieahxLCOVaA8+48bKocbUggOB5rfSS1IW8AfXGw E8XFn57Gg==; Received: from [::1] (port=33314 helo=hostname.bsxxx.net) by hostname.bsxxx.net with esmtpa (Exim 4.89) (envelope-from ) id 1eALeL-0005mF-GB for hai...oi@gmail.com; Fri, 03 Nov 2017 02:59:37 +0700 MIME-Version: 1.0 Content-Type: text/plain; charset=US-ASCII; format=flowed Content-Transfer-Encoding: 7bit Date: Fri, 03 Nov 2017 02:59:37 +0700 From: vixxxame@vixxxame.com To: hai....oi@gmail.com Subject: Test message from me Message-ID: X-Sender: vixxxame@vixxxame.com User-Agent: Roundcube Webmail/1.2.4 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - hostname.bsxxx.net X-AntiAbuse: Original Domain - gmail.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - vixxxame.com X-Get-Message-Sender-Via: hostname.bsxxx.net: authenticated_id: vixxxame@vixxxame.com X-Authenticated-Sender: hostname.bsxxx.net: vixxxame@vixxxame.com X-Source: X-Source-Args: X-Source-Dir:

Comments

5 comments

Date Votes
  • SysSachin
    SMTP Banner Check -- Reverse DNS does not match SMTP Banner

    The error message is showing the problem with PRT record. Can you please make sure the PTR record is set ?
    0
  • cPanelMichael
    Hello, The following document is a good place to start to for ensuring outgoing email does not end up in the SPAM folder: Thank you.
    0
  • Derekn
    @SysSachin, yes PTR is set to my hostname and working fine. It is automatically set by Digitalocean server. Reverse-ip --> hostname.bsxxx.net thank you
    0
  • Derekn
    @cPanelMichael, i Checked that, and my server has all email authentications. If you look at the header from the mail i sent to gmail, everything is included there. Also, my IP is not blacklist Bulk sender is not valid here because i have not used it, im still testing out all the mail, i send out each email not alot. If you can help more detail, i can provide all ip here for you to ping it. Or i might have to contact Cpanel support helpdesk Thank you so much
    0
  • cPanelMichael
    Hello, The "Bulk Senders" page is just the term used on that page. You should still use their contact form if your email is going to their SPAM folder. Here's the quote: If you are sending mail in accordance with our guidelines and Gmail continues to mark your messages as spam, here's the link they provide: troubleshoot further
    Thank you.
    0

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