DNS issue with website

noro_ro

• November 03, 2017 23:14

Hello, Please help me whit the following: We wanted to move a website from one provider to another whit this i opted to move our dns also. Sometime ago our isp made the following host n.example.com, and told us that we nead to use it like this since our old website was still runninng on www.example.com. We used this vps to build the website and today i wanted to move the dns to this vps prior to upload our website. I modified the proper nameservers and put in the two nameservers our isp made: it was ns1.example.com and ns2.example.com . I defined the two nameservers on this page whit the proper ip lets say it 3.3.3.3 in VHM in dns zone i see this entrys example.com, n.example.com, ns1.example.com, ns2.example.com but now example.com will not load all i see if i ping from outside is n.example.com and ns1 and ns2 i cpanel dns zone editor i have made this entrys : ( 2.2.2.2 represents the ip where i have the firewall that has vpn and mail server after it) example.com 14400 IN A 3.3.3.3 example.com. 14400 IN MX Priority: 10 Destination: mail.example.com example.com 1440 IN CNAME example.com example.com. 14400 IN TXT v=spf1 +a +mx +ip4:3.3.3.3 ~all mail.example.com IN A 2.2.2.2 vpn.example.com IN A 2.2.2.2 mx.example.com IN A 2.2.2.2 example.com. 14400 IN MX Priority: 20 Destination: mx.example.com example.com. 14400 IN MX Priority: 20 Destination: mail1.example.com mail1.example.com IN A 2.2.2.2 so mail.example.com, vpn.example.com wont respond same is for www.example.com all i can ping and can be seen from outsideis n.example.com and ns1.example.com, ns2.example.com I think its has something to do whit that n.example.com entry in VHM dns zone but im far from a specialist. Thx for reading and help if u can, i need to solve this in a couple of hours, atm i have no mail no website no vpn...

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  kernow

  • November 04, 2017 12:20

  You won't solve this in a couple of hours as it can take several hours, perhaps 24 hours for updates to DNS to kick in. You may need to delete that first nameserver n.example.com but first run a check on your website domain name to see what the errors are: intoDNS: checks DNS and mail servers health

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  cPanelMichael

  • November 06, 2017 16:00

  Hello, Yes, as website such as intodns.com is a good place to start. Does it show that you are using the correct name servers and name server IP addresses at the domain registrar? Thank you.

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