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Configuration for sending emails

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6 comments

  • cPanelMichael
    Hello, Can you verify if both servers utilize the "WHM Home " Security Center " SMTP Restrictions" option? Also, what port are you using for sending email, and what specific commands or steps are you using when testing? Thank you.
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  • Ovivo
    Dear In Server 1 (where it does NOT work a couple of weeks ago) The option is enabled In Server 2 I do not have access to Cpanel, is it possible to verify that parameter by SSH? The port is 587 A massive email sending software is used. MassSender .. In both servers they work with those parameters without problems, in server1 I stop working a few weeks ago ...
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  • cPanelMichael
    The option is enabled

    Can you try disabling it to see if the issue persists? Thank you.
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  • Ovivo
    The option was disabled, but still emitting the same error
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  • cPanelMichael
    Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.
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  • Ovivo
    Thanks, theSupport Request ID is: 9011373
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