Subaccount Invalid Login

CXCSSam

• November 09, 2017 11:48

Hello, I am in the process of migrating to Office 365 and currently doing tests on another domain. I would like to manage my own DNS records and my website development company have given me a subaccount login to do this. Is this possible? I can't seem to login as it comes back with Invalid Login. Apparently they have added my IP to the whitelist but I'm not sure what else to do? I'm trying to log in here:

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  cPanelMichael

  • November 09, 2017 17:08

  Hello, There's currently no functionality that allows for cPanel subaccounts. The User Manager feature in cPanel is only for the purpose of accessing email, FTP, and Web Disk accounts. They'd need to give you full cPanel access in order for you to access cPanel. Thank you.

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