pop/imap/exim services crashing after v68

tui

• November 10, 2017 18:49

Hello all, After the latest cpanel update (v68) we are having random crash on mail services (pop,imap,exim), im experiencing this in 3 of our servers, the service recover automatically in just minutes and the service crash is random (but it happens every day regardless of the time), sometimes is pop, sometimes is imap and sometimes (much less than other two) is exim. Do any of you have this problem after updating?

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  24x7server

  • November 11, 2017 13:19

  Hi, Can you check the maillogs for more details on this? Please check /var/log/maillog for more details.

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  tui

  • November 11, 2017 17:04

  Hi, Can you check the maillogs for more details on this? Please check /var/log/maillog for more details.

  
  yes but what exactly do I need to look for, the log is extremely large, has a lot of records

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  cPanelMichael

  • November 13, 2017 16:05

  Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look at the server to see what's happening. Thank you.

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  cPanelNick

  • November 13, 2017 18:33

  This is caused by a process disappearing when cPanel is checking it. CPANEL-16759 was opened to account for this problem and released in 68.0.12

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