License has been canceled

George.Zack

• November 11, 2017 11:50

Hello Guys ! my new Cpanel License has been canceled for my server after 5 hours of a successful payment on Cpanel direct store, when I login to my Cpanel store account I see that my email requires verification, I tried many times with a different emails to send a verification link but I couldn't receive any emails ? trying to order or renew the License doesn't work and the platform says that I have to with a month because I have a canceled License, any one can help me like will that be fixed if I changed my server IP ? Thanks

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  Infopro

  • November 11, 2017 20:39

  Please feel free to open a ticket directly to Customer Service about this: Support & Customer Service | cPanel, Inc. We're unable to assist with this sort of thing on these forums. Thanks!

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