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cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

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3 comments

  • gigamike
    Hi, ok i found it, you need to setup a root password on your EC2 instance. Solved Thanks
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  • cPanelMichael
    ok i found it, you need to setup a root password on your EC2 instance. Solved

    Hello, I'm glad to see you were able to solve the issue. Thank you for updating us with the outcome.
    0
  • Jonathan Moore
    but how to set up the root password???? nothing in the system log and the documentation says nothing:
    0

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