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SMTP 451-Could not complete sender verify callout

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5 comments

  • cPanelMichael
    But I would like to know if there is any way for my client to be able to respond to these messages because the current form is not working.

    Hello, What error message do you see in /var/log/exim_mainlog during the attempt to respond to the email? EX:
    exigrep user@domain /var/log/exim_mainlog
    Thank you.
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  • cmonego
    Hi Michael, Log Message error: 2017-11-13 12:18:22 1eEFAY-0006O0-NO == [removed] R=lookuphost defer (-1): host lookup did not complete I receive messages from this sender, but I can not reply to them. Is there any way to adjust this? []'s
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  • cPanelMichael
    Hello, That error suggests the domain name the user is sending the message to does not exist or does not resolve to a valid IP address. Thus, there's no way for Exim to route the message. Are you sure that it's a valid domain name? Thank you.
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  • cmonego
    Exactly, The domain [removed] exists. However, messages are sent in this format, as shown in the previous LOG. Now I get messages, but I can not respond, just because the search was not completed. The client is saying that in Gmail it works, so I went to the Forum to see if there is any way to configure to receive / reply to messages from that domain.
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  • cPanelMichael
    Hello, Access your server as root via SSH and see if your server can connect to that remote server. EX:
    host $remote-domain telnet $remote-domain 25
    Thank you.
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