CAA Policy

no1son_uk

• November 15, 2017 08:07

Hi Could someone please answer me a simple question I hope, I have looked for an answer and googled everywhere but maybe the answers so simple no one has asked it so I am sorry if I sound stupid. I am adding some CAA Policy to some domain names we have on a server, I know how to get into the DNA zone editor and I know where to enter the information I just need clarification if possible as to the syntax" as in does the comodoca.com part get entered the box with or without the "Quotation Marks" I saw this on the Zone edit page so I thought I better check The system concatenates character strings in TXT record values into a single string. The system stores CAA records in the RFC 3597 format. www.example.com. IN CAA 0 issue "comodoca.com"

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  cPanelMichael

  • November 20, 2017 16:56

  Hello, You can enter comodoca.com without quotes. Thank you.

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  no1son_uk

  • November 20, 2017 17:03

  HI .. Thank you for taking the time to reply, I actually set that up over the weekend without quotes on my server but I still get a DNS CAA is set to NO so I think something is still a miss. :(

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  cPanelMichael

  • November 20, 2017 17:06

  Hello, If you add quotes to "comodoca.com" via "WHM >> Edit DNS Zone", does that correct the issue? Thank you.

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  no1son_uk

  • November 25, 2017 22:09

  Hello, If you add quotes to "comodoca.com" via "WHM >> Edit DNS Zone", does that correct the issue? Thank you.

  
  Thank you for suggestion, I have to wait a few days for the sales to end, if I mess it up my client will take a fit..lol I'll give it a go next week and post back what happens ...Fingers crossed

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  cPanelMichael

  • November 28, 2017 17:53

  Hello, Also, could you verify how you are testing if the CAA record is setup? Thank you.

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  no1son_uk

  • December 05, 2017 16:14

  Hello, Also, could you verify how you are testing if the CAA record is setup? Thank you.

  
  HI Well I tried to change the records to have Quote's " " but it just removed them so I guess entering without is definitely the way, I checked them on Qualys SSL Labs but its still saying that my DNS CAA Policy is not correct so I am now at a bit of a loss as to which way to turn as that's the only option I was trying to figure out. :(

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  cPanelMichael

  • December 05, 2017 16:24

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

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  no1son_uk

  • December 05, 2017 16:48

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

  
  HI Michael Thanks, ill get that done Mike..

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