Domain does not resolve to any IPv4 addresses error

servermanaged

• November 16, 2017 02:52

Hi there! All AutoSSL users started to fail since yesterday for a server of mine. The error message for all domains is:
WARN The domain ... failed domain control validation: ... does not resolve to any IPv4 addresses on the internet
Obsviusly, all of the domains are correctly poiting to a valid ip address. The very same domains are reachable and resolvable. Any help would be appreciated Best regards

• 

  cPWilliamL

  • November 16, 2017 15:47

  Hi @servermanaged, Sorry to hear you are having issues with AutoSSL. Are you filtering DNS traffic to the root DNS servers? The AutoSSL functions perform lookups directly against root DNS servers. Also, feel free to open a ticket with us and we can do some advanced debugging on the DNS lookup modules that AutoSSL uses. Thanks,

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