php-fpm / proxy_fcgi

iddqd_x

• November 19, 2017 05:27

Hello, We have a problem with fpm setup. Server details /etc/redhat-release: CentOS release 6.9 (Final) /usr/local/cpanel/version: 11.68.0.14 /var/cpanel/envtype: standard All packages installed
yum list installed | grep fpm ea-php56-php-fpm.x86_64 5.6.32-1.1.4.cpanel @EA4 ea-php70-php-fpm.x86_64 7.0.25-1.1.3.cpanel @EA4 ea-php71-php-fpm.x86_64 7.1.11-1.1.3.cpanel @EA4

yum list installed | grep cgi ea-apache24-mod_cgi.x86_64 2.4.29-1.1.2.cpanel @EA4 ea-apache24-mod_proxy_fcgi.x86_64 2.4.29-1.1.2.cpanel @EA4

apachectl -M | grep proxy proxy_module (shared) proxy_fcgi_module (shared) proxy_http_module (shared)
Problem: FPM works for user John and doesn'r work for user Bob. PHP-FPM is turned on like this: Software - MultiPHP Manager - user select - PHP-FPM - On User John is able to use CGI and PHP-FPM. "Server API" in phpinfo is "FPM/FastCGI". User Bob is able to use only CGI. Even if PHP-FPM is enabled. "Server API" in phpinfo is "CGI/FastCGI". I've found only one entry "proxy_fcgi_module" in /etc/apache2/conf/httpd.conf for user John.
SetHandler proxy:unix:/opt/cpanel/ea-php70/root/usr/var/run/php-fpm/ed2ffbb8394c52fc41e77d7bda3f9fe35db9042f.sock|$
There is no PHP-FPM/SetHandler for user Bob. Just for user John. When I switch to PHP-FPM in MultiPHP Manager Apache configuration file do not update. What could cause this behavior? Thank you.

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  cPanelMichael

  • November 20, 2017 19:25

  Hello, Are both users assigned the same version of PHP? Also, do you happen to have FCGId enabled from the EA4 experimental repo on this system? It's documented at: Apache Module: FCGId - EasyApache 4 - cPanel Documentation Thank you.

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  iddqd_x

  • November 20, 2017 21:02

  Hello, We have mod_cgi and mod_proxy_fcgi (it was installed by EA4 automatically as depency for phpXX-php-fpm package). We can't use mod_fcgid (FCGId) in production enviroment as it experimental at this moment. What we have now: System PHP Version (global) is set to ea-php56 PHP Version | PHP Handler ea-php56 | cgi ea-php70 | cgi ea-php71 | dso Both users can switch to any version (cgi or dso). But when I manually turn on PHP-FPM for second user it doesn't work for some reason. First user is OK. WHM and cPanel shows that PHP-FPM is on, there is fpm config, socket file for fpm pool and so on. But it doesn't update Apache configuration file. When it switched to PHP-FPM there should be lines like "IfModule proxy_fcgi_module" but those lines creates only for first user. Even if PHP-FPM is turned on second user uses cgi as PHP handler, not PHP-FPM. Maybe there's something wrong with cPanel-Apache template? It would be great if there some magic script in /scripts/ folder :)

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  cPanelMichael

  • November 21, 2017 14:51

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

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  iddqd_x

  • November 24, 2017 22:54

  Problem solved. Ticket ID 9050009. Thank you!

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  cPanelMichael

  • November 28, 2017 17:37

  Problem solved. Ticket ID 9050009. Thank you!

  
  To update, this was the result of a custom Apache template. Reverting to the default template looks to have solved the issue. Thank you.

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