Error in migrating from one cPanel to another
When trying to migrate an account from one cpanel to another, through the option: Transfers " Copy an account from another server with an account password, at the end gives me the following error:
Failed: Account Restore Failed: "Failed to extract the archive at" /home/cpmove-xxxx.tar.gz ": The archive appears to be empty." The truth is that it takes 3 hours and the file is only 13 bytes long.
What is up? Why are you giving me this error?
Tanks,
JR
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Hello, It's difficult to know for sure what's happening, as you don't have root access to the source server. You may want to try generating a backup of the account via "cPanel >> Backups" on the source server, and then upload the backup to the /home directory on the destination server. You can then restore the account via the following command: /scripts/restorepkg /home/file-name.tar.gz
Thank you.0
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