Skip to main content

Generate Credentials for Google Drive

lass
Sir I am trying to add Google Drive as a new destination for my WHM Backup as i have 100GB in Google Drive. I have successfully done steps from Google site and downloaded the O Auth Credentials in JSON Format and pasted them in Client ID and Client Secret Fields respectively. But when i click on Generate Credentials, it asks for approval in Google and i approve it. then it gets an Error in Browser: server DNS address could not be found. DNS_PROBE_FINISHED_NXDOMAIN I tried creating new project in Google and checking the steps also i have not left any blank spaces in the client ID and client secret fields. Need help to solve the issue

Comments

17 comments

Date Votes
  • lass
    note that my Hostname is still default which was automatically taken during setup. and now 70 domains are live after I took control of the position. i feel if i change hostname now it may create issues with mail or dns as a lot of activities going on.. hope this isnt the cause of me getting this dns address not found error
    0
  • cPanelMichael
    Hello, Can you try deleting the destination and adding it again? Ensure to follow all of the steps documented at: Google Drive - Version 66 Documentation - cPanel Documentation Also, check to ensure you are not encountering the issue referenced on the following thread: Error Generating Google Drive Credentials Thank you.
    0
  • lass
    1) Sir the destination wasn't saved as I could not Generate Credentials So i didn't save it. 2) Before posting this New Thread, I had gone through the thread you mentioned. My Error is not the same i am not getting 401 error. My Popup Blocker is also disabled for WHM and Referrer Check is Disabled. Also i have checked the client ID and client secret twice with the new project created in Google Console. i haven't added any spaces. I also tried refreshing many times. 3) I tried save and Validate the destination it says: No credentials have been generated for this transport. The transport will remain inoperable until you generate credentials for it. 4) Do I have to add any A entry for the hostname of server? or any changes in DNS? as mentioned in the bellow URL(outside Cpanel forum) - Removed - 5) Browser Error is stating DNS address could not be found. how do I rectify it?
    Hello, Can you try deleting the destination and adding it again? Ensure to follow all of the steps documented at: Google Drive - Version 66 Documentation - cPanel Documentation Also, check to ensure you are not encountering the issue referenced on the following thread: Error Generating Google Drive Credentials Thank you.

    First Google Drive link you shared says: Page Deleted A page with this title has been deleted. Contact your space administrator if you would like it restored. I already read this google drive documentation page Google Drive - cPanel Knowledge Base - cPanel Documentation
    0
  • cPanelMichael
    Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.
    0
  • lass
    Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

    ok, I have generated a support ticket regarding this issue
    0
  • cPanelMichael
    Hello, Feel free to post the ticket number here and we can update this thread with the outcome. Thanks.
    0
  • lass
    Hello, Feel free to post the ticket number here and we can update this thread with the outcome. Thanks.

    9073257 - DNS Error while setting up Google Drive Backup Destination i hope that only the solution will be made public and not other things like my server's IP address or hostname or any other confidential information regarding my server.
    0
  • lass
    CPanel team also confirmed it was that my hostname was not resolving properly. an issue with A record of the hostname. We have changed the ip address in the record. It will take 24 hours to take effect. So we are waiting...
    0
  • lass
    Also note that they have created another ticket regarding whm because there isnt any option available to download the whm backup. I want a copy of the whm in my hard disk because In case situation arises I can destroy and rebuild the server then upload the whm backup so i dont need to manually configure everything again. 9076229 - Full WHM Backup Download
    0
  • cPanelMichael
    CPanel team also confirmed it was that my hostname was not resolving properly. an issue with A record of the hostname. We have changed the ip address in the record. It will take 24 hours to take effect. So we are waiting...

    Hello, Feel free to let us know the outcome. Thank you.
    0
  • lass
    Yes Finally my Google Drive is added as Destination. and hostname is resolving properly now. Happy with the support service of CPanel Team
    0
  • steve215
    Hello, Feel free to let us know the outcome. Thank you.

    Hello, I have the same problem, can someone post the steps to solve the problem? Thanks
    0
  • cPanelMichael
    I have the same problem, can someone post the steps to solve the problem?

    Hello @steve215, Can you try deleting the destination and adding it again? Ensure to follow all of the steps documented at: How to Set Up the Google Drive API - cPanel Knowledge Base - cPanel Documentation Thank you.
    0
  • steve215
    i tried that, it's not working. I have the same problem as @lass head so i think it's something internal !
    0
  • cPanelMichael
    i tried that, it's not working. I have the same problem as @lass head so i think it's something internal !

    Hello, Could you open a support ticket so we can take a closer look? You can post the ticket number here and we will link this thread to the ticket. Thank you.
    0
  • xylin110
    It would be great if someone can post the solution here. It seems I have the same problem as the other two. After generating credentials, a Google permission page popped up, I logged in and gave permission, but then it redirects to an error page that says This site can"t be reached and the "hostname"s server IP address could not be found. I saw above it might be something to do with hostname resolving and A records? What was the exact fix?
    0
  • cPanelMichael
    It would be great if someone can post the solution here. It seems I have the same problem as the other two. After generating credentials, a Google permission page popped up, I logged in and gave permission, but then it redirects to an error page that says This site can"t be reached and the "hostname"s server IP address could not be found.

    Hello @xylin110, The following issues with the Google Drive backup destination were fixed in cPanel & WHM version 76: [LIST]
  • Fixed case CPANEL-22085: Change Google Drive default timeout to be 30 seconds.
  • Fixed case CPANEL-22270: Fix Google Drive transport form to hide contents of Client Secret. If you're still facing an issue, feel free to open a support ticket so we can take a closer look at your system and open a new case if necessary. You can post the ticket number here and I'll link this thread to it. Thank you.
    • 0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post