500 Internal Server Error

222host

• December 11, 2017 10:03

Hello , I'm receiving this error today: Internal Server Error 500 No response from subprocess (whostmgr (whostmgr)): The subprocess reported error number 72057594037927935 when it ended. The process dumped a core file. cpsrvd Server at I've another vps's is working on the main server i've but this one is not working! Any help please ?

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  cPanelMichael

  • December 11, 2017 17:02

  Hello, Could you let us know the output to /usr/local/cpanel/logs/error_log when encountering this error message? Thank you.

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  Shahbaz Ahmed

  • January 22, 2018 14:00

  I am also getting the error. Please see the attached image.
  Cpanel::Exception::IO::FileCreateError/(XID az3au6) The system failed to create the file "/var/cpanel/sessions/raw/:ZhkvB82fGnTKvnML.lock" (as [asis,EUID]: 0, [asis,EGID]: 0) because of the following error: No space left on device at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336.
  - Removed - I am stuck with it. The help is appreciated. :)

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  Infopro

  • January 22, 2018 14:08

  Please attach images to your posts, do not link to them.

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  cPanelMichael

  • January 22, 2018 14:39

  Cpanel::Exception::IO::FileCreateError/(XID az3au6) The system failed to create the file "/var/cpanel/sessions/raw/:ZhkvB82fGnTKvnML.lock" (as [asis,EUID]: 0, [asis,EGID]: 0) because of the following error: No space left on device

  
  Hello, This shows the server or a partition is out of available disk space or inodes. You can use the following commands to verify if that's the case:
  df -h df -i
  More information on how to verify what's taking up the space is available at:

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  Shahbaz Ahmed

  • January 23, 2018 04:28

  Hi, Thanks for your reply. Solved the issue by increasing the disk size. Can you please let me know how to remove email log which too huge and occupied about 200GB. This log is in different cpanel accounts. Is there any single command to remove all the log and also I want to stop logging. Thanks

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  cPanelMichael

  • January 23, 2018 14:42

  Hello, Could you verify which specific log file you are referring to? Thank you.

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