Unable to use file restoration tool

leonep

• December 19, 2017 07:40

hi, i can't use file restoration from cpanel nor in WHM. i am able to use classic Backup restoration from WHM like i always do if i need. Using file restoration i can browser folders, but i am not able to start process (i miss button) like descrived in documentation. i have my option correctly set in backup configuration (Retain backups in the default backup directory) and also i have backup file in correct directory . I also check feature manager and it appers to be set.. any help ? thanks

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  cPanelMichael

  • December 19, 2017 17:12

  Using file restoration i can browser folders, but i am not able to start process (i miss button) like descrived in documentation.

  
  Hello, Can you upload a screenshot to show us what you are seeing? You should see a "Restore This Version" button appear after clicking on a file. Also, can you reproduce the issue on a separate browser? Thank you.

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  leonep

  • December 19, 2017 19:11

  Clicking file the button appears ! so this tool are intended for single file restoration ? my apologies . in the blog example i have look public_html ..thanks

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  cPanelMichael

  • December 19, 2017 19:34

  Hello, Yes, this feature is currently limited to individual files. However, per this blog post, we hope to have directory restorations supported in 2018: What"s next? In 2018 we want to be able to update and expand this feature to include the ability to restore folders.
  Thank you.

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