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Message was blocked because its content presents a potential security issue

Comments

12 comments

  • rpvw
    Check the message, and especially any attachments it may have, with the File types blocked in Gmail - Gmail Help page.
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  • Nile Youth
    Check the message, and especially any attachments it may have, with the File types blocked in Gmail - Gmail Help page.

    Hello Sir, Thank you for answer, The massage attached with PDF File and the same massage when I try to send it manually over SMTP it's arrive but only the php-mailler on the server Gmail make block for it Note: I make the SMTP Remote not on the server Our mail hosted on Godaddy Mail & put the MX on the server to use
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  • rpvw
    If the problem is being caused by an email generated using the PHP mail() command, I would recommend you configure your PHP mail to use an authenticated SMTP session, or you could try adding the fifth parameter ( the -f parameter) to your PHP code to set the envelope sender.
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  • Nile Youth
    If the problem is being caused by an email generated using the PHP mail() command, I would recommend you configure your PHP mail to use an authenticated SMTP session, or you could try adding the fifth parameter ( the -f parameter) to your PHP code to set the envelope sender.

    The Script is working fine this issue just appear from a weak, the email report attached
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  • Eminds
    Make sure your server IP is not in SBL and that you have DKIM, SPF records enabled and configured for the domains having the issues.
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  • cPanelMichael
    The massage attached with PDF File and the same massage when I try to send it manually over SMTP it's arrive but only the php-mailler on the server Gmail make block for it Note: I make the SMTP Remote not on the server Our mail hosted on Godaddy Mail & put the MX on the server to use

    Hello, It looks like the email is sent through the cPanel server as opposed to a remote SMTP server because the message rejection was sent to your cPanel server. Are you sure the script is configured to send through SMTP authentication as opposed to the PHP mail function? Thank you.
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  • Nile Youth
    Make sure your server IP is not in SBL and that you have DKIM, SPF records enabled and configured for the domains having the issues.

    I already didn't in SBL & enabled DKIM & SPF for all domains on the server.
    Hello, It looks like the email is sent through the cPanel server as opposed to a remote SMTP server because the message rejection was sent to your cPanel server. Are you sure the script is configured to send through SMTP authentication as opposed to the PHP mail function? Thank you.

    This script send over PHP Mail & it's work normally with me before this weak I didn't try the SMTP config on the script but there is another domain over word press make the same issue on anther domain I attached the other domain report from Email Delivery Event Details Note: This domain is fully hosted on the server
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  • cPanelMichael
    Hello, The bounce message shows the remote mail server is rejecting the message because of the reputation of your mail server. The first step is to try using SMTP authentication in the script that's sending the email to see if that helps. Otherwise, remote mail servers such as Google might not accept messages from the $username@hostname email address that's used with the PHP mail function. Additionally, make sure you are following the guidelines we document at: How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation Thank you.
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  • Nile Youth
    Thank you every body I found the issue and work on it to solve the problem Gmail Make Block to my Massages with PDF Attache that generated by our CRM system When I make close for the attache all massage arrive to Gmail normal Thanks a lot for your time
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  • cPanelMichael
    Hello, I'm glad to see the issue is now solved. Thank you for updating us with the outcome.
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  • Manu Vasy
    Thank you every body I found the issue and work on it to solve the problem Gmail Make Block to my Massages with PDF Attache that generated by our CRM system When I make close for the attache all massage arrive to Gmail normal Thanks a lot for your time

    Hello Nile Youth, by the way, i have the same problem concerning the email, google (gmail) they are blocking all messages that i sent to my customers, so, i will be glad to fix that too.. Tell me please, what do you do fpr that?
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  • cPanelMichael
    by the way, i have the same problem concerning the email, google (gmail) they are blocking all messages that i sent to my customers, so, i will be glad to fix that too..

    Do you receive a specific error message from Google when sending the message? The original poster you replied to solved the issue by adjusting their website's script so that it did not utilize PDF attachments when sending out emails. Thank you.
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