Can't Access My Hostname

Budi Haryono

• December 22, 2017 23:10

Hello there, I have problem, Why I only can access/login in to whm through my IP address but can't with my hostname. E.g My IP: 123.45.67.89 My hostname: host[.]mydomain[com] it work when you use: 123.45.67.89:2087 but not work when you use: host[.]mydomain[com]:2087 or host[.]mydomain[com]/whm what happen with my whm note: I install whm in centos 7 64 thanks for help

• 

  kernow

  • December 23, 2017 14:02

  Check your DNS records in WHM, is there an entry for your hostname? From the command line run
  hostname
  Does it show your hostname? From a remote computer run
  dig 123.45.67.89
  ( your servers IP address ) Does it return your hostname?

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• 

  Budi Haryono

  • December 23, 2017 23:26

  Hi Kernow, thanks for reply, I did it:

  Check your DNS records in WHM, is there an entry for your hostname? From the command line run
  hostname
  Does it show your hostname? From a remote computer run
  dig 123.45.67.89
  ( your servers IP address ) Does it return your hostname?

  
  Result for the first command it showing my host name Result for the second command:
  [root@host ~]# dig 5.xxx.xxx.xxx ; <<>> DiG 9.9.4-RedHat-9.9.4-51.el7_4.1 <<>> 5.xxx.xxx.xxx ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 35588 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;5.xxx.xxx.xxx. IN A ;; AUTHORITY SECTION: . 156 IN SOA a.root-servers.net. nstld.verisi gn-grs.com. 2017122301 1800 900 604800 86400 ;; Query time: 11 msec ;; SERVER: 213.136.95.11#53(213.136.95.11) ;; WHEN: Sun Dec 24 01:18:45 CET 2017 ;; MSG SIZE rcvd: 117
  is that correct? thanks

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• 

  cPanelMichael

  • December 26, 2017 12:47

  Hello, Is the parent domain name that's associated with your server's hostname configured to use the cPanel server's name servers at the domain registrar? If not, you can follow the guide documented at the URL below to setup name servers: How to Set Up Nameservers in a cPanel Environment - cPanel Knowledge Base - cPanel Documentation Then, assign those name servers to the parent domain name at it's domain registrar, and the "A" record you setup for the hostname on the cPanel server should work as expected. Thank you.

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