Apache crash and Tweak Settings

chrismfz

• December 30, 2017 03:34

On 3 servers I changed something regarding mails in Tweak Settings. On all 3 server it did a failed apache restart. Saying failed, it tried to restart it with the /scripts/restartsrv_apache script and it never did it.
# ps aux | grep http root 1610 0.0 0.0 50496 12228 ? S 11:12 0:00 /usr/local/cpanel/scripts/restartsrv_httpd # ps aux | grep http root 1610 0.0 0.0 50496 12228 ? S 11:12 0:00 /usr/local/cpanel/scripts/restartsrv_httpd # ps aux | grep http root 1610 0.0 0.0 50496 12228 ? S 11:12 0:00 /usr/local/cpanel/scripts/restartsrv_httpd # ps aux | grep http # ps aux | grep http # ps aux | grep http
I had to manually hit the script to run it again. If it was one server I would say luck, bad time, it crashed for a moment etc, I wouldn't bothered much. But happened in three servers doing a change in tweak settings. No error in apache log. I Left one server without restarting it to check chksrvd, it start it 3-5 minutes later. It started normally but 5+ minutes is a delay. With no reason or error in any log. Anyone having similar issues ?

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  chrismfz

  • December 30, 2017 08:39

  Making a few tests, It's like /scripts/restartsrv_apache doesn't make it with the first run. On the second execution it works.

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  cPanelMichael

  • December 30, 2017 16:40

  Hello, I've been unable to reproduce this issue on a test system. It seems like something is preventing " /usr/local/cpanel/scripts/restartsrv_httpd" from completing on your servers. Are you using any third-party plugins on these servers (e.g. CSF/LFD, LiteSpeed, Nginx), and if so, can you reproduce the issue upon temporarily disabling those plugins? Thank you.

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