Email Notifications to Wrong Email Address

andrey volodin

• December 30, 2017 06:26

I am receiving some notification from the system even after I have changed my email in cpanel setting to new email address. Some notifications go to the new address and some persist going to the old email address. How can I resolve the issue without creation of a paid support ticket request? screen of the settings page where I updated mail address

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  Infopro

  • December 30, 2017 13:48

  Depends on what they are I guess. Your forum profile lists you as root Admin, but you show an image of your cPanel settings. Do you have access to WebHost Manager? Assuming you do, email notifications from the server settings are in WebHost Manager, not your cPanel account. What are the notification emails about you speak of exactly?

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  andrey volodin

  • January 11, 2018 20:33

  It turned out that notifications did come from cpanel_scripts; it needed manual editing that has been achieved successfully

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  Infopro

  • January 11, 2018 21:17

  Thanks for updating your thread. :)

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