WHM reporting incorrect OS

AndyX

• December 11, 2023 17:31

When I log into WHM the OS on the top is showing vzcontainer:

I think this is incorrect as it should be showing virtuozzo.

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  cPRex Jurassic Moderator

  • December 11, 2023 18:28

  Hey hey!  What does "hostnamectl" report from the command line?

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  AndyX

  • December 11, 2023 18:34

  [***@host public_html]$ hostnamectl
     Static hostname: host.***.com
           Icon name: computer-container
             Chassis: container
          Machine ID: 578a72edce9142fdafad2de558bd656a
             Boot ID: 07de5bbf6e1c4812b67fd0b0ca342d22
      Virtualization: openvz
    Operating System: AlmaLinux 8.9 (Midnight Oncilla)
         CPE OS Name: cpe:/o:almalinux:almalinux:8::baseos
              Kernel: Linux 4.18.0
        Architecture: x86-64
  [***@host public_html]$ 

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  cPRex Jurassic Moderator

  • December 11, 2023 21:41

  That output also seems to think it's VZ, so it seems that's where cPanel is getting it from.

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  AndyX

  • December 11, 2023 23:52
  • Edited

  In post #1 the second image shows virtuozzo. When I do the hostnamectl on that server I get this:

  [***@host ~]$ hostnamectl
     Static hostname: host.s***.com
           Icon name: computer-container
             Chassis: container
          Machine ID: 8ae7180274f046cea9ff5079c62ba72f
             Boot ID: 8384acc272b84c78af5de77404f5ad81
      Virtualization: openvz
    Operating System: AlmaLinux 8.9 (Midnight Oncilla)
         CPE OS Name: cpe:/o:almalinux:almalinux:8::baseos
              Kernel: Linux 3.10.0
        Architecture: x86-64
  [***@host ~]$

  So why does WHM show vzcontainer on one server and virtuozzo on another server when both show openvz when doing the hostnamectl terminal command?

   

   

   

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  cPRex Jurassic Moderator

  • December 12, 2023 15:45

  Ah, thanks for the confirmation.

  Can you try running the following command to see if that updates the information?

  /usr/local/cpanel/scripts/gensysinfo

  If not, it's likely time to create a ticket so we can take a look.

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  AndyX

  • December 12, 2023 15:57

  Hi Rex,

  I ran the command as root. Didn't seem to do anything. WHM still shows vzcontainer.

  

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  cPRex Jurassic Moderator

  • December 12, 2023 16:08

  There isn't any output, positive or negative, from that command.  I'd open a ticket, or I can create one for you through this post if you'd like.

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  AndyX

  • December 12, 2023 16:31

  Thank you, Rex. Please create a ticket for this issue.

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  cPRex Jurassic Moderator

  • December 12, 2023 16:33

  All set!  Ticket 95168140 is created and you should have received an email about this.

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