email in 2 server (Google and microsoft)
hi Guys
I have a domain hosted on a server
5 email accounts want to use the email provided by cPanel and the server (Roundcube)
5 email accounts must be linked to microsoft365
5 email accounts should work with GoogleWorkspace
Is it possible to perform this configuration, only by modifying the MX records? or what configuration would have to be done?
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You can set MX records per domain name. It is not possible to have different emails accounts using the same domain to use different MX records. You can either setup a forwarding for those or create different subdomains with different MX records for the email accounts.
Andrew N. - cPanel Plesk VMWare Certified Professional
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You can:
a) Utilise subdomains. So you have so.andso@microsoft365.example.com and john.doe@googleworkspace.example.com (obviously you probably don't want to use those exact subdomains). Pros: Email "just works" as per normal. Con: People remembering what their email address actually is.
b) Store all emails on the server and get Microsoft/Google to fetch them via IMAP/POP3. Pros: Can't really think of any. Cons: Google (at least) only polls for new mail around every hour so there would be a delay.
c) Have email forwarders from your email server for those addresses to something like jon.doe@googleworkspace.example.com which is the users "real mailbox" on Google. Pros: Much faster than b. Full utilisation of the appropriate hosted platform is available. Cons: Can be a bit fiddly to ensure the correct outgoing email address is set and authenticating that email address is permitted to send from your main domain.
Microsoft does have a help article which touches on a hybrid solution like this - https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/manage-mail-flow-for-multiple-locations#scenario-1-mx-record-points-to-microsoft-365-or-office-365-and-microsoft-365-or-office-365-filters-all-messages - and they rate is as "very complex" just using their 365+Exchange : yours is 3 different mail servers is even more complex.
My advice: Don't. It'll be an administrative headache one way or another (from configuring things, keeping them up to date, users getting jealous that other user has a nicer looking mailbox and then they want to move services without losing mail, multiple invoices for similar items [your bookkeeper/accountant may question "duplicate invoices" for the same service from different providers] etc etc).
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