Multiple Errors Updating cPanel

Answered

slim

• December 21, 2023 00:25
• Edited

Hi

Im getting the following:

This system is receiving updates from CloudLinux Network server.
Last metadata expiration check: 0:25:20 ago on Thu 21 Dec 2023 10:57:10 AM AEDT.
Error:
 Problem 1: cannot install the best update candidate for package ea-apache24-mod_lsapi-1:1.1-71.el8.cloudlinux.x86_64
  - nothing provides liblsapi >= 1:1.1-72 needed by ea-apache24-mod_lsapi-1:1.1-72.el8.cloudlinux.x86_64
 Problem 2: package file-devel-5.33-24.el8.x86_64 requires file = 5.33-24.el8, but none of the providers can be installed
  - cannot install both file-5.33-25.el8.x86_64 and file-5.33-24.el8.x86_64
  - cannot install the best update candidate for package file-devel-5.33-24.el8.x86_64
  - cannot install the best update candidate for package file-5.33-24.el8.x86_64
 Problem 3: package libstdc++-devel-8.5.0-18.el8.alma.x86_64 requires libstdc++(x86-64) = 8.5.0-18.el8.alma, but none of the providers can be installed
  - cannot install both libstdc++-8.5.0-20.el8.alma.x86_64 and libstdc++-8.5.0-18.el8.alma.x86_64
  - cannot install the best update candidate for package libstdc++-devel-8.5.0-18.el8.alma.x86_64
  - cannot install the best update candidate for package libstdc++-8.5.0-18.el8.alma.x86_64
 Problem 4: package python3-pip-9.0.3-22.el8.noarch requires platform-python-pip = 9.0.3-22.el8, but none of the providers can be installed
  - cannot install both platform-python-pip-9.0.3-23.el8.noarch and platform-python-pip-9.0.3-22.el8.noarch
  - cannot install the best update candidate for package python3-pip-9.0.3-22.el8.noarch
  - cannot install the best update candidate for package platform-python-pip-9.0.3-22.el8.noarch
 Problem 5: libX11-1.6.8-5.el8.i686 has inferior architecture
  - package libX11-devel-1.6.8-5.el8.x86_64 requires libX11 = 1.6.8-5.el8, but none of the providers can be installed
  - cannot install both libX11-1.6.8-6.el8.x86_64 and libX11-1.6.8-5.el8.x86_64
  - cannot install the best update candidate for package libX11-devel-1.6.8-5.el8.x86_64
  - cannot install the best update candidate for package libX11-1.6.8-5.el8.x86_64
 Problem 6: libgomp-8.5.0-18.el8.alma.i686 has inferior architecture
  - package gcc-8.5.0-18.el8.alma.x86_64 requires libgomp = 8.5.0-18.el8.alma, but none of the providers can be installed
  - cannot install both libgomp-8.5.0-20.el8.alma.x86_64 and libgomp-8.5.0-18.el8.alma.x86_64
  - cannot install the best update candidate for package libgomp-8.5.0-18.el8.alma.x86_64
  - cannot install the best update candidate for package gcc-8.5.0-18.el8.alma.x86_64
 Problem 7: package net-snmp-agent-libs-1:5.8-27.el8_8.1.x86_64 requires net-snmp-libs(x86-64) = 1:5.8-27.el8_8.1, but none of the providers can be installed
  - cannot install both net-snmp-libs-1:5.8-28.el8.x86_64 and net-snmp-libs-1:5.8-27.el8_8.1.x86_64
  - cannot install the best update candidate for package net-snmp-libs-1:5.8-27.el8_8.1.x86_64
  - cannot install the best update candidate for package net-snmp-agent-libs-1:5.8-27.el8_8.1.x86_64
 Problem 8: problem with installed package file-devel-5.33-24.el8.x86_64
  - package file-devel-5.33-24.el8.x86_64 requires file-libs(x86-64) = 5.33-24.el8, but none of the providers can be installed
  - cannot install both file-libs-5.33-25.el8.x86_64 and file-libs-5.33-24.el8.x86_64
  - cannot install the best update candidate for package file-libs-5.33-24.el8.x86_64
(try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

The only thing I could find on this was an article on cPanel somewhere that indicated that this can happen after uninstalling Cloud Linux, which I have not done. (Cloud Linux is very much installed)

 

• 

  quietFinn

  • December 21, 2023 11:28

  I found this:

  https://support.cpanel.net/hc/en-us/articles/11004291227927-Unable-to-install-or-update-ea-apache24-mod-lsapi-nothing-provides-liblsapi-1-1-1-62-needed-by-ea-apache24-mod-lsapi-1-1-1-62-el8-cloudlinux-x86-64-

   

  1
• 

  AICT

  • December 29, 2023 20:41

  Am facing the same:
  
  This system is receiving updates from CloudLinux Network server.
  Last metadata expiration check: 0:11:40 ago on Sat 30 Dec 2023 12:57:12 AM +0430.
  Error:
   Problem 1: package authselect-compat-1.2.6-1.el8.x86_64 requires authselect(x86-64) = 1.2.6-1.el8, but none of the providerscan be installed
    - cannot install both authselect-1.2.6-2.el8.x86_64 and authselect-1.2.6-1.el8.x86_64
    - cannot install the best update candidate for package authselect-compat-1.2.6-1.el8.x86_64
    - cannot install the best update candidate for package authselect-1.2.6-1.el8.x86_64
   Problem 2: package file-devel-5.33-24.el8.x86_64 requires file = 5.33-24.el8, but none of the providers can be installed
    - cannot install both file-5.33-25.el8.x86_64 and file-5.33-24.el8.x86_64
    - cannot install the best update candidate for package file-devel-5.33-24.el8.x86_64
    - cannot install the best update candidate for package file-5.33-24.el8.x86_64
   Problem 3: package libstdc++-devel-8.5.0-18.el8.alma.x86_64 requires libstdc++(x86-64) = 8.5.0-18.el8.alma, but none of the providers can be installed
    - cannot install both libstdc++-8.5.0-20.el8.alma.x86_64 and libstdc++-8.5.0-18.el8.alma.x86_64
    - cannot install the best update candidate for package libstdc++-devel-8.5.0-18.el8.alma.x86_64
    - cannot install the best update candidate for package libstdc++-8.5.0-18.el8.alma.x86_64
   Problem 4: package python3-pip-9.0.3-22.el8.noarch requires platform-python-pip = 9.0.3-22.el8, but none of the providers can be installed
    - cannot install both platform-python-pip-9.0.3-23.el8.noarch and platform-python-pip-9.0.3-22.el8.noarch
    - cannot install the best update candidate for package python3-pip-9.0.3-22.el8.noarch
    - cannot install the best update candidate for package platform-python-pip-9.0.3-22.el8.noarch
   Problem 5: libX11-1.6.8-5.el8.i686 has inferior architecture
    - package libX11-devel-1.6.8-5.el8.x86_64 requires libX11 = 1.6.8-5.el8, but none of the providers can be installed
    - cannot install both libX11-1.6.8-6.el8.x86_64 and libX11-1.6.8-5.el8.x86_64
    - cannot install the best update candidate for package libX11-devel-1.6.8-5.el8.x86_64
    - cannot install the best update candidate for package libX11-1.6.8-5.el8.x86_64
   Problem 6: libgomp-8.5.0-18.el8.alma.i686 has inferior architecture
    - package gcc-8.5.0-18.el8.alma.x86_64 requires libgomp = 8.5.0-18.el8.alma, but none of the providers can be installed
    - cannot install both libgomp-8.5.0-20.el8.alma.x86_64 and libgomp-8.5.0-18.el8.alma.x86_64
    - cannot install the best update candidate for package libgomp-8.5.0-18.el8.alma.x86_64
    - cannot install the best update candidate for package gcc-8.5.0-18.el8.alma.x86_64
   Problem 7: package net-snmp-agent-libs-1:5.8-27.el8_8.1.x86_64 requires net-snmp-libs(x86-64) = 1:5.8-27.el8_8.1, but none of the providers can be installed
    - cannot install both net-snmp-libs-1:5.8-28.el8.x86_64 and net-snmp-libs-1:5.8-27.el8_8.1.x86_64
    - cannot install the best update candidate for package net-snmp-libs-1:5.8-27.el8_8.1.x86_64
    - cannot install the best update candidate for package net-snmp-agent-libs-1:5.8-27.el8_8.1.x86_64
   Problem 8: problem with installed package file-devel-5.33-24.el8.x86_64
    - package file-devel-5.33-24.el8.x86_64 requires file-libs(x86-64) = 5.33-24.el8, but none of the providers can be installed
    - cannot install both file-libs-5.33-25.el8.x86_64 and file-libs-5.33-24.el8.x86_64
    - cannot install the best update candidate for package file-libs-5.33-24.el8.x86_64
   Problem 9: package fprintd-pam-1.90.9-2.el8.x86_64 requires authconfig, but none of the providers can be installed
    - package authselect-compat-1.2.6-1.el8.x86_64 requires authselect(x86-64) = 1.2.6-1.el8, but none of the providers can be installed
    - package authselect-1.2.6-1.el8.x86_64 requires authselect-libs(x86-64) = 1.2.6-1.el8, but none of the providers can be installed
    - cannot install both authselect-libs-1.2.6-2.el8.x86_64 and authselect-libs-1.2.6-1.el8.x86_64
    - cannot install the best update candidate for package fprintd-pam-1.90.9-2.el8.x86_64
    - cannot install the best update candidate for package authselect-libs-1.2.6-1.el8.x86_64
   Problem 10: package ea-php52-php-devel-1:5.2.17-27.el8.cloudlinux.45.x86_64 requires file-devel, but none of the providers can be installed
    - package file-devel-5.33-24.el8.x86_64 requires file = 5.33-24.el8, but none of the providers can be installed
    - package file-devel-5.33-24.el8.i686 requires file = 5.33-24.el8, but none of the providers can be installed
    - cannot install both file-5.33-25.el8.x86_64 and file-5.33-24.el8.x86_64
    - package python3-magic-5.33-25.el8.noarch requires file = 5.33-25.el8, but none of the providers can be installed
    - cannot install the best update candidate for package python3-magic-5.33-24.el8.noarch
    - cannot install the best update candidate for package ea-php52-php-devel-1:5.2.17-27.el8.cloudlinux.44.x86_64
  (try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
  
  the given link doesn’t solve the issue.

  0
• 

  cPRex Jurassic Moderator

  • January 02, 2024 03:22

  If the link isn't resolving the issue, it would be best to reach out to CloudLinux directly, as all of these errors are related to packages directly provided by the CloudLinux repository.

  0
• 

  AICT

  • January 02, 2024 17:37

  So the issue has been solved it was from Cloudlinux side.

  yum update cloudlinux-release

  and the updates go fine now.

  1
• 

  cPRex Jurassic Moderator

  • January 02, 2024 17:43

  I'm glad to hear that's all it was!

  0

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