cpanel logout

jacob rayen

• December 22, 2023 20:48

The cpanel of my website logout automatically after 40-50 seconds and I have to login again and again to work. How to solve this issue? i am a newbie and don't know much about it.

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  Unknown User

  • December 23, 2023 19:22

  If you're using Firefox to access whm/cPanel, then stop. The most recent update to FireFox is causing these issues. The last I heard, Mozilla was looking into this.

  For now, I'd suggest using either Edge or Chrome.

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  cPRex Jurassic Moderator

  • December 28, 2023 17:30

  I'm also not aware of any issues with the cPanel side of things having problems as I don't have any other reports of this.

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  jacob rayen

  • December 31, 2023 22:02

  I am already using Chrome. Could changing the IP address be the reason for this?

   

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  cPRex Jurassic Moderator

  • January 02, 2024 03:11

  Can you clarify what you mean when you say "changing the IP address?"  Do you have a DHCP connection where your IP changes that frequently?

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  jacob rayen

  • January 06, 2024 20:57

  I am not very familiar with IT-related things I just started to check out online ways of reaching people by the custom website. I just said "Changing IP address" Because every time I log in I receive an email that "You have logged in from a new IP address". I am using middle host for my hosting from where I open Cpanel and whenever I open any other tab even for a minute and then return to Cpanel it automatically logs out and I have to log in again to use it. What could be the possible issue? Is there any issue with the website 

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  cPRex Jurassic Moderator

  • January 08, 2024 17:18

  I updated your post to remove the link to the site.

  I don't think this would be an issue on the website's end, but it sounds like your local connection is changing the IP address frequently. 

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