Has cPanel stopped providing paid support??

WebJIVE

• January 17, 2024 21:32

I just tried to open a paid ticket and cPanel now sends me back to my hosting company where my servers are hosted and won't even allow me to open a ticket.

Has something changed recently???

Screenshot:  https://www.dropbox.com/scl/fi/o8prkuu8io7hulhqt4l5v/Screenshot-2024-01-17-at-3.26.57-PM.jpg?rlkey=ejpi179pcmgrd5pppro2nqze0&dl=0

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  ffeingol

  • January 18, 2024 02:56

  There are a number of thread on this, but short answer is "yes".  If your license is through a cPanel partner you need to contact them for support.  If you can't get support from them then let cs@cpanel.net know (cPanel customer support).

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