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sitejet builder removal

jp208834

How do I remove sitejet builder from my cpanel servers?

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40 comments

Date Votes
  • sitesbydesign

    I agree with @Shushlik although I havent provisioned Directadmin, I went with resting out enhance.com which is amazing as it hosts inside docker containers. pretty neat.

    I cant ever get rid of cPanel, however I move as much off it as I can.

    1
  • sushlik

    Thanks sitesbydesign for your recommendation, I didn't know enhance.com yet, looks really nice indeed. Unfortunately, neither DirectAdmin nor Enhance provide CalDAV & CardDAV, so unfortunately I'll probably need to stick with cPanel for some more time

    0
  • njslnetops

    Rex, where does cPanel track that a user has clicked the X on the SiteJet banner? I'm wondering if there's a possible workaround where we can "click" the X for users, thereby hiding the banner but leaving the feature enabled.

    As others have stated, the ideal situation would be having direct control on these banner advertisements from within WHM/cPanel and being able to disable or customize as needed.

    0
  • cPRex Jurassic Moderator

    njslnetops - I'm looking into this now and I hope to have some more details soon!

    0
  • cPRex Jurassic Moderator

    I did some testing with this and confirmed this gets written to /home/username/.cpanel/nvdata.cache.  You can see the file of a new account before I clicked the X:

    {"cp-migration-panel_dismissed":{"value":"1","mtime":1725395638},"cp-welcome-panel_dismissed":{"mtime":1725395638,"value":"1"},"migrated_to_jupiter":{"mtime":1725395638,"value":""}}

    versus after:

    {"cp-welcome-panel_dismissed":{"value":"1","mtime":1725395638},"cp-migration-panel_dismissed":{"value":"1","mtime":1725395638},"migrated_to_jupiter":{"value":"","mtime":1725395638},"cp-feature-showcase_dismissed":{"value":"1","mtime":1725395671}}

    It's important to note that nvdata.cache only gets created after the first login to cPanel.

    However, and here is the important part - you cannot manually edit that file and expect the change to remove the banner.  This has to be done with the Personalization Set API outlined here:

    https://api.docs.cpanel.net/openapi/cpanel/operation/Personalization-set/

    Here is what that command looks like:

    echo '{"personalization":{"cp-feature-showcase_dismissed":1}}' | /bin/uapi --user put-username-here --input=json Personalization set

    Just edit the "put-username-here" option and it'll remove that banner.  You could run that after an account is created and before a user logs in and that will remove the banner.

    1
  • Steini Petur

    cPRex You mentioned

    I sincerely hope that isn't what happens in the future!

    I was hoping so too but the thing is becoming a bit of a reality, It's thrusted upon us, and I am okay even with the option for our clients but this is what got me

    https://support.cpanel.net/hc/en-us/community/posts/26580931552279-SiteJet-Ecommerce-License-Absurd

    I posted this into the community because, I have no way to shut that off, and now we have maybe 5-10 clients using the product so we can't just disable it without a warning, because some have built sites using it, and now we're answering already 3 clients who wanted to add their shop, but thats an extra license and get this its $8.99 for a single shop of items up to 100 SKU, how did cPanel even think this was going to play out? you honestly think that our clients who pay like €26.90 for 6 months of hosting, and build some mom/pop website about their jars of marmalade for sale but want to use that nice "shop feature" that we're sending them into a 9 dollar license? 

    I need to now think about this in two ways

    a) Either disable this feature completely, but send out PA announcement we'll be deprecating SiteJet from our cPanel offerings

    b) Figure out a way to let the clients know inside the cPanel most likely on the "SiteJet" index page something to tell them no need to contact support we wont be providing this extra license.

    0
  • anton_latvia

    it took it just 6 months since cPRex message about "not billing".

    0
  • njslnetops

    Aside from the ecommerce license pricing, the steps that cPRex provided worked to remove the SiteJet banner ad. I also discovered that those steps aren't necessary as there is a "Display announcement banner" option in Tweak Settings. Turning that off also removes the banner ad and should prevent future ads from being displayed. 

    0
  • Steini Petur

    njslnetops Thanks for that, I can then disable that announcement banner, to maybe prevent our clients from going straight for SiteJet as we offer also SitePad and Softaculous, SiteJet doesn't have to take the frontseat.

    1
  • Unnamed User

    Hi,

    Unfortunately, WebPros is going against the grain of the business world. While everyone practices customer-centric service, WebPros executives act like idiots, believing they are invincible and stop listening to their customers.

    Here we tested DirectAdmin and it works very well, perfectly. We had no impact whatsoever on customers who loved the new interface. So we reversed the situation. Now, to use cPanel here in the company, the customer has to contract, pay, and pay a lot. We are not going to abandon cPanel, but do you want cPanel or Plesk? Pay a lot, a lot. Doing this in a highly competitive market that competes on price in dolar cents, is almost the same as banning cPanel. The customer does not want cPanel, the customer wants the service with a panel that works and the cheapest. So, out with WebPros. You can try it, try it DirectAdmin, DirectAdmin has improved a lot. The only thing I am afraid of is that DirectAdmin will accept an offer from WebPros and sell it to them. Which would be a disgrace.

    0

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