email not sending

Mohamed Elebsawy

• January 29, 2024 21:09

Hi there I was wondering if someone had the same issues with that topic. So while trying to send an email, either via account email, or even trying to forcefully send the emails in the mail queue manager, the outcome is always the same

• 

  cPRex Jurassic Moderator

  • January 29, 2024 21:16

  Hey there!  Does your host block port 25?  You can confirm this with a simple test through the WHM >> Terminal application:

  telnet gmail-smtp-in.l.google.com 25

  If that isn't able to connect, you won't be able to send email from your server.

   

  0
• 

  Mohamed Elebsawy

  • January 29, 2024 21:21

  this is the result

  

  0
• 

  cPRex Jurassic Moderator

  • January 29, 2024 21:28

  That would seem to indicate you aren't able to make the connection.  There are some additional details here:

  https://support.cpanel.net/hc/en-us/articles/360041074753-Why-is-port-25-blocked

  and options to work around that restriction here:

  https://support.cpanel.net/hc/en-us/articles/360053203653-How-To-Send-Email-When-Your-Server-Provider-Blocks-Port-25

  0
• 

  Mohamed Elebsawy

  • January 29, 2024 21:38

  Thank u for help

  0
• 

  cPRex Jurassic Moderator

  • January 29, 2024 21:41

  You're very welcome!  I'm sorry I don't have an easier solution to this issue for you.  You could also contact your hosting provider to see if they will lift that restriction, but most will not.

  0

Please sign in to leave a comment.