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Cpanel Installation Issue

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7 comments

  • Annabel Kangombe

    Alright, that makes a lot of sense. Thanks for the assistance

    1
  • cPRex Jurassic Moderator

    Hey there!  cPanel doesn't support Ubuntu 22 just yet, so you were right to change that version to 20.04.

    Is Perl present on the machine?

    https://docs.cpanel.net/installation-guide/system-requirements-ubuntu/#perl-installation

    If not, that could lead to what you are seeing.

    0
  • Annabel Kangombe

    Greetings,

    I'm currently installing cPanel on Ubuntu 20.04 LTS and Perl is present on the machine, however, the loop below still persists

    [MariaDB] Waiting for exclusive lock to run /usr/bin/apt-get
    info [cpanel_initial_install] Waiting for exclusive lock to run /usr/bin/apt-get

    0
  • cPRex Jurassic Moderator

    We'll likely need to see a ticket on this, as I'm not finding any specific details about the installation hanging at that point.

    0
  • Annabel Kangombe

    Turns out the installation process just took longer than expected. Thank you for you assistance

    0
  • cPRex Jurassic Moderator

    I'm glad that's all it was!  Sometimes the package lock can take a bit of time to run, especially if the OS is new and still performing other package work in the background that may go unnoticed.

    0
  • cPRex Jurassic Moderator

    Sure thing!

    0

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