Roundcube Import Limit

Answered

Curious Too

• February 02, 2024 16:07

I'm trying to import 200MB of email into Roundcube and I'm getting an error message when I choose more than 20 files that says you can only upload 20 files at once. I can't find where to change this limit. Where can I change it?

 

• 

  cPRex Jurassic Moderator

  • February 02, 2024 17:28

  Hey there!  I'm not aware of a limit on the number of files you can select, so I can't say for sure what may need to be changed.  There is a memory limit that you can adjust outlined here:

  https://support.cpanel.net/hc/en-us/articles/4988057653399-How-To-Increase-The-memory-limit-Directive-For-Roundcube

  but I may need more details about the file limit you're seeing.  Do you have a screenshot you could share that shows this behavior.  You could also check the various error logs related to Roundcube to see if they provide more information: https://support.cpanel.net/hc/en-us/articles/360054983694-Where-can-I-find-the-Roundcube-error-log

  0
• 

  Curious Too

  • February 02, 2024 17:59

  I've already increased the PHP limits. Here is a printscreen of the error.

  0
• 

  cPRex Jurassic Moderator

  • February 02, 2024 18:40

  Thanks for that!  This is likely related to the php_value max_file_uploads setting for internal PHP.  You can adjust this by editing the php.ini file inside /usr/local/cpanel/3rdparty/php/81/etc although you'll need to restart cPanel after that change with this command:

  /scripts/restartsrv_cpsrvd

  0
• 

  Curious Too

  • February 02, 2024 20:01

  Thank you. The php.ini file path was a little different:

  /usr/local/cpanel/3rdparty/php/81/etc/roundcube/php.ini

  Once I modified the upload limit I was able to import 900 messages.

  0
• 

  cPRex Jurassic Moderator

  • February 02, 2024 22:29

  Ah, I sent you the generic one for cPanel in general, not the specific one for Roundcube - my mistake there, but glad it led you to the right place!

  0

Please sign in to leave a comment.